Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Engineering Manager

Company: Galileo Financial Technologies

Location: USA

Posted Oct 11, 2024

Galileo is a financial technology company that provides innovative software products and services. They hire energetic and creative employees and provide opportunities for career growth and making a difference for clients.

IT Project Coordinator

Company: Sure

Location: USA

Posted Oct 11, 2024

The job posting is for an IT Project Coordinator at a leading insurtech company, Sure. The company is looking for someone with at least 4 years of project management experience to oversee and drive projects within the IT team. The role offers a range of benefits, including unlimited PTO, mental health breaks, and a WFH stipend.

Security Support Engineer

Company: Cyberark

Location: USA

Posted Oct 11, 2024

The job description is for a Technical Support Engineer at CyberArk, responsible for providing technical assistance to customers using Venafi products. The role requires experience in public key infrastructure, cryptography, and identity and authentication technologies.

Senior Unix Administrator / Systems Engineer

Company: Dev Technology

Location: USA

Posted Oct 11, 2024

Dev Technology Group is looking for a Senior Unix/Linux Engineer/Administrator to work on mission-critical systems for the federal government. The ideal candidate will have experience in Unix administration, security, and system maintenance, and will be able to work independently and collaboratively with cross-functional teams.

Lead Clinical Data Analyst

Company: GeneDX

Location: USA

Posted Oct 11, 2024

GeneDx is a patient-centric health information company that delivers personalized and actionable health insights. The company is transforming healthcare through its industry-leading exome and genome testing and interpretation. The Lead Clinical Data Analyst will play a crucial role in supporting the Medical Affairs team by compiling and analyzing clinical data.

Partner Enablement Manager

Company: Okendo

Location: USA

Posted Oct 11, 2024

Okendo is a customer marketing platform that helps Shopify brands grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value. The company is looking for a Partner Enablement Manager to support its partners and help them succeed.

Manager, Designer Advocates

Company: Figma

Location: USA

Posted Oct 11, 2024

Figma is looking for a Designer Advocate Manager to lead a team of Designer Advocates, support marketing and sales efforts, and advocate for users with the product team. The role requires experience in leading a design-related team, ability to work cross-functionally, and comfort with presenting to large groups.

Lead Revenue Project Manager

Company: Vimeo

Location: USA

Posted Oct 11, 2024

Vimeo is seeking a dynamic individual to oversee Revenue Operations projects. The ideal candidate will have experience working with revenue organizations and can help organize, drive, and execute projects cross-functionally.

Senior Counsel, Privacy

Company: Doordashusa

Location: USA

Posted Oct 11, 2024

DoorDash is hiring a Senior Counsel Privacy to build a best-in-class privacy program. The role requires close partnership with product, engineering, and business teams to counsel innovative products and services. The company values diversity, equity, and inclusion and offers a comprehensive benefits package.

Sustainability Risk Management Lead

Company: Anthesis Group

Location: USA

Posted Oct 11, 2024

Anthesis is a sustainability activator that empowers clients to transition to sustainable performance by integrating ESG priorities into business strategy and investment decisions. The company is seeking a Principal Consultant specializing in Risk Management to lead and support sustainability consulting services.

Director of Product, Decision Support

Company: Jellyvision

Location: USA

Posted Oct 11, 2024

Jellyvision is a company that aims to improve lives by helping people choose and use their benefits. They are looking for a Director of Decision Support who is strategic, entrepreneurial, and able to work collaboratively with various teams. The role involves defining the ROI, working up, down, and across, and building a solid understanding of the company's technology and customers.

Senior Specialty Solutions Engineer - Monitoring & Observability

Company: thinkahead

Location: USA

Posted Oct 11, 2024

The job posting is for a Monitoring and Observability Pre-Sales Solutions Engineer at AHEAD. The ideal candidate is an independent, self-driven thought leader who enjoys interfacing with customers and team members and desires to drive innovative business solutions. The role involves partnering with sales, delivery, and solution engineering peers to achieve customer success through thought leadership and driving awareness.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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