Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Team Leader, Engineering - Cloud Infrastructure

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is a financial platform that empowers people to live their best financial lives. The company is looking for an Engineering Team Leader to lead their Cloud Infrastructure team, which is responsible for maintaining their cloud platform and ensuring scalability, reliability, and efficiency.

Technical Support Specialist

Company: Signal

Location: USA

Posted Oct 12, 2024

Signal is hiring a technical support specialist to help make private communication simple. The role offers flexibility, excellent healthcare, and a 401k plan. The company is committed to creating a supportive and challenging work environment.

Senior UX Designer

Company: Excella

Location: USA

Posted Oct 12, 2024

Excella is a leading provider of Agile software development and data analytics solutions. They offer a range of benefits, including flexible work-life balance, top-of-industry medical and dental benefits, and opportunities for professional development. The company is committed to diversity and inclusion, and provides resources to support employee wellbeing and career growth.

Team Leader, Engineering - Financial Insights

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is a financial platform that empowers people to live their best financial lives. The company is looking for an Engineering Team Leader to help take their platform to the next level.

Software Engineer (EDI Gateway)

Company: Nava

Location: USA

Posted Oct 12, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more.

Senior DevOps

Company: OneLocal

Location: USA

Posted Oct 12, 2024

OneLocal is a company that is transforming the B2B sector with its innovative whitelabel marketing platform. They are looking for talented individuals to join their team and are offering a range of benefits, including remote work options, paid vacation, and stock options.

Sr. Analyst, Commercial Finance

Company: OLIPOP

Location: USA

Posted Oct 12, 2024

Olipop is a startup that aims to provide an affordable and delicious alternative to soda, with a focus on digestive health. The company values diversity and inclusion, and is looking for a Sr Analyst Commercial Finance to support its Commercial team.

Staff Accountant

Company: Vercel

Location: USA

Posted Oct 12, 2024

Vercel is seeking a detail-oriented and proactive Accountant to join their accounting team. The role involves maintaining accurate financial records, supporting the accounting close process, and contributing to the efficiency and effectiveness of the accounting team.

Executive Assistant - GBO

Company: Figma

Location: USA

Posted Oct 12, 2024

The role of Executive Assistant to the Global Business Operations organization requires a highly organized and adaptable individual to support multiple Senior Directors and VPs. The job involves managing calendars, meetings, and expenses, as well as identifying opportunities for process optimization. The ideal candidate has 3+ years of experience in an administrative or support role, with experience working in a fast-paced environment and strong communication skills.

Campaign Manager

Company: Gr0

Location: USA

Posted Oct 12, 2024

GR0 is seeking a Campaign Manager to join their Paid Social team. The ideal candidate is comfortable with diverse projects, has a great attitude, and is confident in their ability to improve processes. The role involves managing client accounts, onboarding new clients, and optimizing campaigns.

Senior Software Engineer - Marketing

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company's growth engineering team, Team Luna, works closely with product, marketing, and data teams to ensure seamless and delightful user experiences.

CRM Associate

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is looking for a CRM associate manager to help accelerate their CRM program. The role involves setting up campaigns, measuring results, and socializing learnings to senior leaders and cross-department teams. The company offers a competitive salary range of $70,000 to $100,000 and a range of benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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