Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Head of AI Structural Biology Research

Company: Absci

Location: USA

Posted Oct 11, 2024

The job posting is seeking a Head of AI Research in Structural Biology to lead a team of 46 AIML researchers. The responsibilities include developing and executing a technical roadmap, fostering teamwork, and ensuring the successful use of AI tools in drug creation programs.

Professional Services Consultant

Company: Menlo Security

Location: USA

Posted Oct 11, 2024

Menlo Security is a company that enables secure connections, communication, and collaboration. They are looking for a senior technical individual contributor to join their services team, who will provide strategic and tactical guidance to customers, and work with key stakeholders to review business and operation challenges.

Manager - Enterprise Sales

Company: Webflow

Location: USA

Posted Oct 11, 2024

Webflow is looking for an Enterprise Sales Manager to help grow their presence in the Enterprise market. The role involves building a sales team, owning results, and driving growth. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Oct 11, 2024

Tanium is looking for a Director of Strategic Accounts to generate opportunities and position the Tanium platform within assigned territories and accounts. The successful candidate will have significant enterprise software sales experience, a strong team mentality, and excellent communication and presentation skills.

Enterprise Account Executive

Company: Cision

Location: USA

Posted Oct 11, 2024

Brandwatch is a Cision product that empowers companies to understand and engage with customers through digital consumer intelligence and social media management tools. They are looking for an Enterprise account executive to focus on developing new business in a greenfield territory.

Enterprise Account Executive

Company: Cision

Location: USA

Posted Oct 11, 2024

Brandwatch is a Cision product that empowers companies to understand and engage with customers through digital consumer intelligence and social media management tools. They are looking for an Enterprise account executive to focus on developing new business in a greenfield territory.

Sr. Product Manager

Company: Bankjoy

Location: USA

Posted Oct 11, 2024

Bankjoy is a FinTech startup that provides modern digital banking products and is looking for a Senior Product Manager to lead product strategy and drive adoption. The role involves collaborating with the engineering team, clients, and other stakeholders to optimize product features and conversion rates.

People Operations Coordinator

Company: CaptivateIQ

Location: USA

Posted Oct 11, 2024

CaptivateIQ is a leading sales commission platform seeking a People Operations Coordinator to join their team. The role involves providing excellent employee experience, ensuring timely administrative execution, and supporting benefits and perks administration.

Senior Field Marketing Manager

Company: Red Canary

Location: USA

Posted Oct 11, 2024

The job posting is for a Senior Field Marketing Manager position at Red Canary. The role involves analyzing sales pipeline health, developing marketing campaigns, and collaborating with cross-functional teams. The job requires 7+ years of experience in B2B field marketing, creative and innovative thinking, and excellent interpersonal skills.

SEO Product Manager

Company: AllTrails

Location: USA

Posted Oct 11, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with curated trail maps, photos, reviews, and user recordings. The company is looking for a dedicated SEO manager to join their Product Growth team and help maximize global organic new user growth.

Account Executive (Director of Strategic Accounts)

Company: OfferFit

Location: USA

Posted Oct 11, 2024

OfferFit is looking for a driven Account Executive Director of Strategic Accounts to join their team. The role involves winning and growing business by owning new and existing senior customer relationships. The company offers a competitive benefits package, including generous PTO, 100 remote work environment, and opportunities for growth and development.

Project Manager

Company: Kontakt.io

Location: USA

Posted Oct 11, 2024

Kontaktio is a company that builds technologies to transform buildings into indoor spaces. They are seeking a motivated and detail-oriented Project Manager to join their team. The company is growing and is looking for a self-starter who thrives in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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