Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Customer Success Engineer

Company: Lakeside Software, Inc.

Location: USA

Posted Oct 07, 2024

Lakeside Software is looking for a Customer Success Engineer to provide best-in-class customer support and deliver technical solutions to their growing Enterprise customer base. The role requires a relentless problem solver with a high aptitude for learning technical solutions and building strong customer relationships.

Senior Recruiter

Company: interface.ai

Location: USA

Posted Oct 07, 2024

Interfaceai is a leading AI provider for banks and credit unions, aiming to transform the banking experience with hyperpersonalized interactions and improved operational efficiencies. The company is seeking a Senior Technical Talent Acquisition Partner to lead the hiring process for technical roles, focusing on product and engineering functions.

Ops Tech III - Custom Offerings Reporting and Data Tech

Company: Johnson Controls

Location: USA

Posted Oct 07, 2024

The job description is for a remote operations technician who will create custom reporting, troubleshoot mechanical and building automation alarms, and provide recommendations for improved site operation. The role requires strong customer focus, interpersonal skills, and ability to perform multitasks. The company offers a competitive compensation and benefits plan, including ongoing training and tuition reimbursement.

HVAC Field Tech Support

Company: Johnson Controls

Location: USA

Posted Oct 07, 2024

Johnson Controls is a global leader in smart health and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. As a technical support engineer, you will work with large retail chains and independent contractors to provide customer satisfaction and support.

Inside Sales Representative

Company: licor

Location: USA

Posted Oct 07, 2024

The job posting is for an Inside Sales Representative to work remotely in the United States. The role involves handling customer inquiries, proposing solutions, and driving sales. The ideal candidate has a strong technical sales background, excellent communication skills, and experience working in a remote environment.

Manager Accounting

Company: Ryder System

Location: USA

Posted Oct 07, 2024

The job posting is for a financial accounting position at Ryder, requiring a Bachelor's degree in Accounting, 5+ years of accounting experience, and advanced skills in MS Excel. The job involves managing technical and financial accounting processes, leading a team, and preparing financial statements.

Machine Learning Engineer

Company: Alto

Location: USA

Posted Oct 07, 2024

Alto Pharmacy is a digitally-powered pharmacy that aims to provide a better pharmacy experience by offering fast and reliable prescription delivery, treatment reminders, and medication bundling. The company is seeking a Machine Learning Engineer to design, develop, and deploy ML models that drive its business forward.

Mental Health Therapist

Company: Talkspace

Location: USA

Posted Oct 07, 2024

Talkspace is offering a limited time opportunity for CA-licensed therapists to join their platform. The benefits include a $1000 sign-on bonus, flexible scheduling, and a monthly bonus incentive. Therapists can work remotely and provide mental health care on their own schedule.

Product Integrations Lead

Company: Notable

Location: USA

Posted Oct 07, 2024

Notable is a leading intelligent automation company for healthcare, aiming to fix the broken US healthcare system by eliminating administrative burdens. They hire diverse employees and prioritize innovation, scalability, and customer adoption.

Licensed Insurance Sales Representative

Company: Homesite

Location: USA

Posted Oct 07, 2024

The job posting is for a sales position at American Family Insurance Group. The job involves quoting and selling insurance products to new and current customers, and providing excellent customer service. The company offers a competitive compensation package, including a variable compensation plan, and provides benefits such as comprehensive medical, dental, and vision insurance, and a 401(k) contribution.

Registered Dietitian

Company: Berry Street

Location: USA

Posted Oct 07, 2024

Berry Street is a platform that connects patients with registered dietitians who provide medical nutrition therapy remotely. The company aims to make nutrition therapy more accessible and affordable, and is looking for driven and tech-savvy registered dietitians to join their network.

Research Analyst

Company: Cypris

Location: USA

Posted Oct 07, 2024

Cypris is a platform that provides a single ecosystem for global innovation data, connecting R&D teams to the global innovation landscape. The company is looking for a Research Analyst to join their growing insights research team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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