Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

GL Accountant

Company: Matterport

Location: USA

Posted Oct 03, 2024

The job posting is for a GL Accountant position at Matterport, a startup company. The role requires strong accounting skills, GAAP knowledge, and the ability to work with external professionals. The company offers a competitive salary range, benefits, and opportunities for learning and growth.

Quality Assurance CX Specialist

Company: Bilt Rewards

Location: USA

Posted Oct 03, 2024

The job description is for a Quality Assurance CX Specialist role at Bilt Rewards. The ideal candidate should have excellent communication skills, be a product expert, and have a strong desire to help others. The responsibilities include conducting evaluations, providing feedback, and identifying trends. The company offers a competitive salary range of $65,000 to $75,000, equity, and an annual performance-based bonus.

Investor Liaison II

Company: Lennar Homes

Location: USA

Posted Oct 03, 2024

Lennar Mortgage is a company that values personal growth, innovation, and diversity. They offer a supportive and enriching environment for their associates, with a range of benefits and opportunities for advancement.

Director Of Security Engineering

Company: SmartBiz

Location: USA

Posted Oct 03, 2024

SmartBiz is a leading technology-powered small business financing platform that provides access to capital for entrepreneurs. The company is committed to diversity, equity, and inclusion, and has received several awards and certifications for its efforts.

Sr. Director, Strategic Finance

Company: Tia

Location: USA

Posted Oct 03, 2024

Tia is a healthcare company that aims to transform women's healthcare by providing a comprehensive and integrated approach to preventive care. They are seeking a Senior Director of Strategic Finance to join their team and help drive their growth initiatives.

Mortgage - Business Transformation Analyst

Company: Lennar Homes

Location: USA

Posted Oct 03, 2024

Lennar Mortgage is looking for a Business Transformation Analyst to join their team. The role involves driving organizational change, analyzing business processes, and developing strategies to achieve desired outcomes. The company offers a comprehensive array of benefits, including health insurance, 401k retirement plan, and paid parental leave.

Senior Data Engineer - Datalake

Company: Vericast

Location: USA

Posted Oct 03, 2024

Vericast is a financial institution that helps banks and credit unions drive growth and improve efficiency through data technology and people. The company is looking for a Senior Data Engineer to join their team.

Director of National Shopper & Channel Marketing

Company: OLIPOP

Location: USA

Posted Oct 03, 2024

OLIPOP is a company that aims to provide an affordable and delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers. They are looking for a Director of National Shopper and Channel Marketing to join their team and drive high-impact shopper marketing.

Customer Service Reps/Not-For-Profit Support

Company: Sutherland

Location: USA

Posted Oct 04, 2024

The job posting is for a customer service representative position at Sutherland, a digital transformation company. The job requires at least one year of customer service experience, strong communication and problem-solving skills, and the ability to work from home. The company is seeking compassionate and empathetic individuals to join their team.

Strategic Partnerships Manager

Company: Arcadia

Location: USA

Posted Oct 03, 2024

The job posting is for a Strategic Partnerships Manager at Arcadia, a company that helps healthcare providers and payers transform healthcare by aggregating data and providing actionable insights. The ideal candidate will have extensive experience in developing and expanding Life Sciences channel partnerships, and will be responsible for managing and optimizing current partnerships, and cultivating new ones.

Senior Analyst

Company: RWJBarnabas Health Corporate Services

Location: USA

Posted Oct 03, 2024

The job overview describes a Senior Analyst position at RWJBarnabas Health, responsible for contract negotiations, rate modeling, and revenue optimization. The role requires strong analytical skills, experience with managed care contracts, and excellent communication skills. The job offers a market-competitive total rewards package and a unique opportunity to make a positive impact in local communities.

Associate Business Intelligence Analyst

Company: Prizepicks

Location: USA

Posted Oct 03, 2024

PrizePicks is a fast-growing sports company in North America, seeking an Associate Business Intelligence Analyst to join their team. The role involves data analysis, reporting, and visualization to drive data-informed decision making. The company offers a range of benefits, including a competitive compensation package, flexible work schedules, and opportunities for growth and career development.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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