Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Field Event Production Manager

Company: HubSpot

Location: USA

Posted Oct 03, 2024

The job posting is for an Event Marketer role at HubSpot, requiring experience in creating engaging field activations and events. The role involves managing event logistics, supporting partner events, and utilizing marketing tools like HubSpot. The company is looking for a self-starter who can work in a fast-paced environment and has experience working with CSuite Executives and corporate talent clients.

Tier 1 Support Analyst

Company: Syndigo

Location: USA

Posted Oct 03, 2024

The job description is for a Tier 1 support analyst who will provide exceptional customer service and support to clients. The ideal candidate will have excellent communication skills, problem-solving skills, and the ability to work independently and as part of a team.

Senior Software Engineer I

Company: HubSpot

Location: USA

Posted Oct 03, 2024

The Senior Software Engineer role at HubSpot is a challenging and rewarding position that requires technical competence, problem-solving skills, and the ability to work independently. The role involves mentoring and teaching other engineers, taking initiative, and driving quality improvements. The company offers a competitive compensation package, including a cash range of $157,600 to $236,400 annually, and a range of benefits and perks.

Senior Staff Software Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Oct 03, 2024

The job posting is for a Senior Staff Engineer position at Airbnb's Marketing Technology team. The role involves building and maintaining a state-of-the-art platform for effective marketing campaigns and customer engagement. The team works closely with cross-functional teams to achieve ambitious goals.

Staff Engineer - Data Processing / Messaging

Company: Reddit

Location: USA

Posted Oct 03, 2024

The DPWF team is looking to hire a Staff Software Engineer to work on infrastructure and software development. The team is working on projects such as Kafka, event driven architectures, and automation. The job requires experience with asynchronous communication patterns, Kafka, and Kubernetes. The company offers various benefits, including comprehensive healthcare, 401k matching, and flexible vacation.

Senior Backend Engineer

Company: Updater

Location: USA

Posted Oct 03, 2024

Updater Inc is seeking a Senior Backend Engineer to join their Platform team. The role involves developing and optimizing backend systems, collaborating with the team, and mentoring junior engineers.

Compliance Analyst

Company: Weights & Biases

Location: USA

Posted Oct 03, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Compliance Analyst to manage compliance projects and tasks. The job requires 12 years of experience in a supporting GRC Security Risk or related role, familiarity with security frameworks, and strong communication skills.

ServiceNow Solution Architect

Company: Tanium

Location: USA

Posted Oct 03, 2024

Tanium is seeking a PreSales Solution Architect to join their team. The role involves providing technical expertise, engaging in strategic discussions, and collaborating with partners to create business plans and solutions.

Enterprise Architect

Company: Dynamo Technologies

Location: USA

Posted Oct 03, 2024

Dynamo Technologies LLC is seeking an Enterprise Architect to support their FAS Enterprise Architecture Support contract. The job requires experience in software architecture, cloud platforms, and Agile development. The company is an Equal OpportunityAffirmative Action employer.

Lead Data Analyst - Product

Company: hims & hers

Location: USA

Posted Oct 03, 2024

The role of Manager of Product Analytics involves shaping customer experience through experimental design and hypothesis testing, working with cross-functional teams, and providing actionable recommendations. The ideal candidate has 8+ years of analytics experience, strong organizational skills, and expertise in SQL, data modeling, and statistics.

Financial Crimes Senior Analyst

Company: Stripe

Location: USA

Posted Oct 03, 2024

The text describes Stripe's mission to increase the GDP of the internet and its financial crimes risk management program. It also outlines the responsibilities of a Senior Analyst in supporting the execution of the annual financial crimes risk assessment.

Solutions Architect

Company: Dynamo Technologies

Location: USA

Posted Oct 03, 2024

Dynamo Technologies LLC is seeking a Solutions Architect to support their USDA Foreign Agricultural Service Enterprise Architecture Support contract. The job requires experience in software architecture, development, and IT leadership, with a focus on cloud platforms and Agile development environments.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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