Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Recruiter

Company: ABC Legal Services

Location: USA

Posted Oct 03, 2024

ABC Legal Services is a national leader in filing service of legal documents, looking for talented new team members to support their growth. They offer competitive salary, comprehensive benefits, and work from home flexibility.

Staff Cloud Engineer

Company: Easypost 2

Location: USA

Posted Oct 03, 2024

EasyPost is a company that aims to simplify shipping for businesses. They are seeking a Staff Engineer to work on their cloud infrastructure, with a focus on scalability, reliability, and high availability.

Senior Software Developer (UI, Java, Go, Postgres, SQL)

Company: General Dynamics Information Technology

Location: USA

Posted Oct 03, 2024

GDIT is seeking a highly motivated Software Developer Advisor to join their growing team to develop, support, and modernize mission-critical applications for their DHS customer. The successful candidate will help to develop, deploy, and maintain mission-critical applications and will work proactively, collaboratively, and with an entrepreneurial spirit in providing OampM support in the form of developmental engineering to the customer and their Stakeholder communities in achieving their critical missions.

Freelance Writer, Crypto, Blockchain

Company: F16y

Location: USA

Posted Oct 03, 2024

The company is looking for a freelance writer to create content about cryptography and deep tech topics. The writer will help simplify complex concepts and communicate advancements in cryptography and hardware development to technical and non-technical audiences.

Test Analyst

Company: thatgamecompany

Location: USA

Posted Oct 03, 2024

The company is seeking an experienced test analyst to join their remote testing team. The job requires creating test plans, executing tests, and providing feedback to stakeholders. The company offers a range of benefits, including paid time off, medical coverage, and a 401K program.

Head of Sales

Company: Casebook PBC

Location: USA

Posted Oct 03, 2024

The job description is for a Head of Sales position at Casebook PBC, a company that provides technology to help human services professionals. The role requires a deep commitment to improving outcomes through technology and supporting the company's mission of helping the helpers.

Design Consultant II

Company: Suvoda

Location: USA

Posted Oct 03, 2024

The job description is for a Design Consultant II who will work on a cross-functional project team to deliver Interactive Response Technology (IRT) for clinical trials. The role requires strong communication and analytical skills, as well as experience in IRT or a related field.

Care Manager II Registered Nurse

Company: AmeriHealth Caritas

Location: USA

Posted Oct 03, 2024

AmeriHealth Caritas is seeking a Care Manager II to support members during transitions of care. The role involves monitoring and updating care plans, educating members, and collaborating with healthcare professionals. The ideal candidate has a Bachelor of Science in Nursing, an unrestricted RN license, and experience in pediatric home care or acute care.

Engineering Team Lead

Company: themis

Location: USA

Posted Oct 03, 2024

Themis is looking for a talented engineering team lead to improve their code, approach, and practices. The ideal candidate will have experience in developing, testing, and deploying production-ready code for a fast-paced growing startup environment.

Data Engineering Manager (AWS GovCloud)

Company: General Dynamics Information Technology

Location: USA

Posted Oct 03, 2024

The job description highlights the opportunity to work as a Data Engineer Sr Manager at GDIT, providing transformative solutions to clients and advancing the mission. The company offers a unique chance to join a best-performing OampM team, supporting critical national security missions.

Document Remediation Specialist/Technical Writer

Company: General Dynamics Information Technology

Location: USA

Posted Oct 03, 2024

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the US government, defense, and intelligence community. The company is looking for a 508 Document Remediation Specialist Technical Writer to join their team remotely to support the Centers for Medicare and Medicaid Services (CMS) Marketplace Assister Technical Support (MATS) program.

Vice President, National Sales

Company: Transcarent

Location: USA

Posted Oct 03, 2024

Transcarent is a company that aims to simplify the process of accessing high-quality and affordable healthcare. They offer a personalized experience for each member, including an on-demand care team and a connected ecosystem of high-quality in-person care and virtual point solutions. The company is looking for teammates who share their mission to measurably improve health and care each day.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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