Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Regional Vice President - Sales

Company: StackAdapt

Location: USA

Posted Oct 03, 2024

StackAdapt is a self-serve advertising platform seeking a dynamic Regional Vice President to lead their West Coast team. The role involves selling programmatic advertising solutions, leading a team, and collaborating with various teams.

Strategic Account Manager

Company: Upwork

Location: USA

Posted Oct 03, 2024

Upwork is a remote-first organization that provides a platform for companies and talent to work together. The company is committed to creating economic opportunities and fostering a diverse and inclusive workforce. The job description highlights the importance of building relationships with clients, identifying opportunities, and providing thought leadership.

Growth Associate, Conversion Rate Optimization

Company: Grow Therapy

Location: USA

Posted Oct 03, 2024

The job posting is for a Growth Associate who will be responsible for executing website strategy, analyzing data, and improving user experience. The role requires strong customer-centric mindset, data analysis skills, and collaboration with cross-functional teams.

Chief Financial Officer

Company: Buildout

Location: USA

Posted Oct 03, 2024

Buildout is a company that provides commercial real estate software products and services to help brokers find and transact properties. They are looking for a Chief Financial Officer to guide them through a transformative period and lead the financial planning, budgeting, and forecasting processes.

Banking Partner Manager

Company: BVNK

Location: USA

Posted Oct 03, 2024

BVNK is a next-generation payments platform that bridges the gap between traditional and digital finance. The company is looking for a Banking Partner Manager to prospect for new banking partners and manage the onboarding process. The role requires experience in the banking and payments industry and offers opportunities for growth and development.

Account Executive

Company: Blockdaemon

Location: USA

Posted Oct 03, 2024

Blockdaemon is seeking an Account Executive to drive SMB sales efforts. The role requires a strong understanding of blockchain technology and experience in B2B SAASInfrastructure sales. The company provides integrated business solutions to exchanges, custodians, and developers using its suite of blockchain tools.

Senior Database Administrator

Company: The Motley Fool

Location: USA

Posted Oct 03, 2024

The Motley Fool is a financial information and services firm that is committed to diversity, inclusion, and equity. They are looking for a mid-to-senior level Database Administrator to join their Cloud Engineering team. The role involves designing, implementing, and maintaining scalable database systems in AWS, as well as troubleshooting and optimizing database performance. The company offers a range of benefits, including flexible remote work, generous parental leave, and comprehensive compensation.

Manager, Software Engineering - Databases

Company: Figma

Location: USA

Posted Oct 03, 2024

Figma is looking for an Engineering Manager to build and scale their database services. The role requires experience in managing and leading high-output platform or product teams, building and scaling distributed or storage systems, and demonstrated leadership skills.

Senior Data Analyst

Company: Typeform

Location: USA

Posted Oct 03, 2024

The Senior Data Analyst role at Typeform involves working with stakeholders to analyze business performance, providing actionable insights, and driving growth. The role requires experience in data analysis, SQL, and Python, as well as strong communication and partnership skills.

Senior Data Engineer

Company: OneSignal

Location: USA

Posted Oct 03, 2024

The company is looking for a Data Engineer to help organize and scale their data across the company. The ideal candidate should have strong proficiency in SQL, Python, and Airflow, and experience working with data validation and DBT.

Senior Director - Revenue Accounting

Company: GitLab

Location: USA

Posted Oct 03, 2024

The job posting is for a Senior Director of Revenue Accounting at GitLab. The role involves leading a global revenue accounting team, collaborating with other teams, and ensuring the integrity of revenue recognition. The ideal candidate has a CPA, significant management and technology industry experience, and experience with public company accounting.

Enterprise Account Executive

Company: Vercel

Location: USA

Posted Oct 03, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to help drive revenue growth and promote their platform to customers. The role requires experience in enterprise SaaS sales and a deep understanding of web technologies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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