Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Engineering Manager - Ads Signals Growth

Company: Reddit

Location: USA

Posted Oct 03, 2024

The job posting is for an Engineering Manager position at Reddit's Ads Signals Growth team. The role involves leading a team to develop and maintain APIs, 3P integrations, and foundational infrastructure for collecting and curating off-platform signals. The job requires experience in leading engineering teams, partnering with product managers and designers, and having a strong understanding of ads domains.

Senior Software Engineer

Company: Shippo

Location: USA

Posted Oct 03, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. The company is looking for a software developer with experience in serverside programming languages and a solid understanding of object-oriented programming. The role requires high ownership and attention to system reliability and monitoring.

Front End Developer - React

Company: Sensor Tower

Location: USA

Posted Oct 03, 2024

Sensor Tower is a company that cultivates responsibly sourced market intelligence, providing insights to help businesses make better decisions. They offer a flexible work environment, competitive salary range, and benefits such as flexible time off, health and wellness stipend, and monthly internet stipend.

Engineering Manager - Web Platform

Company: Reddit

Location: USA

Posted Oct 03, 2024

The text describes the Web Platform team's efforts to improve Reddit's user experience, including rewriting the website from scratch and investing in software architecture and developer experience. The role of the Engineering Manager is to lead the team and make architectural decisions to deliver a performant experience to millions of Redditors.

Sr. Product Marketing Manager

Company: Lattice

Location: USA

Posted Oct 03, 2024

The job posting is looking for a Senior Product Marketer to join their agile team, driving awareness and adoption of their innovative HR solutions. The role requires adaptability, a hunger to learn, and a willingness to pivot between strategic initiatives and managing deliverables. The company offers a competitive salary, benefits, and a dynamic collaborative environment.

VP of Sales

Company: Buildout

Location: USA

Posted Oct 03, 2024

Buildout is a company that provides software products and services for commercial real estate brokers. They are looking for a Vice President of Sales to develop and execute new sales and existing customer strategies. The ideal candidate should have a proven track record of motivating and driving high-performing revenue teams.

Graduate Assistant - Qualitative Concepts

Company: Adtalem Global Education

Location: USA

Posted Oct 03, 2024

The Office of Academic Support and Instructional Services at Walden University is seeking a Graduate Assistant Qualitative Concepts Tutor to provide instructional support to students in graduate-level courses. The role requires experience with NVivo software and a strong understanding of qualitative research principles.

Support Operations Manager

Company: Workiva

Location: USA

Posted Oct 03, 2024

The job posting is for a Support Operations Manager who will create and maintain learning content, develop a long-term training strategy, and collaborate with global teams. The role requires experience in developing learning content, implementing learning programs, and delivering live and virtual training.

Senior Developer

Company: The Motley Fool

Location: USA

Posted Oct 03, 2024

The Motley Fool is a financial information and services firm that helps people invest and achieve personal wealth and happiness. They are committed to diversity, inclusion, and equity and offer a range of benefits to their employees.

Senior Research Engineer

Company: AssemblyAI

Location: USA

Posted Oct 03, 2024

AssemblyAI is a leading Applied AI company building powerful models for audio data transcription and understanding. They have raised funding and are hiring a Senior Research Engineer to join their Research team.

Enterprise - Senior Account Manager

Company: Xero

Location: USA

Posted Oct 03, 2024

The job description is for a Senior Account Manager to manage and grow accounting partners by developing and executing a digital strategy. The role requires extensive appointment making, meeting management, and travel. The goal is to support partners' success in migrating clients to the Xero platform.

Sales Engineer

Company: Red Canary

Location: USA

Posted Oct 03, 2024

The job posting is looking for a sales engineer to work with Central Account Executives throughout the sales cycle, creating custom presentations and demos, and facilitating proof-of-concepts. The ideal candidate has 3+ years of customer-facing sales engineering experience, knowledge of security industry, and technical knowledge of networking and endpoint security concepts.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages