Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Quadient Technical Lead

Company: Cognizant

Location: USA

Posted Oct 02, 2024

The job posting is for a Quadient Technical Lead position at Cognizant Digital Engineering. The company is seeking a highly qualified candidate with experience in developing and building high-performing scalable enterprise applications. The job involves designing customer communications and document processing workflows, developing and configuring Quadient Inspire applications, and troubleshooting issues related to document composition and output generation.

Senior UX Designer

Company: TetraScience

Location: USA

Posted Oct 02, 2024

TetraScience is a company that aims to improve and extend human life by providing a scientific data and AI cloud. They combine open data and AI with deep scientific expertise to accelerate scientific outcomes. The company values transparency, trust, fearlessness, and alignment with customers, and is looking for individuals who share these values to join their team.

Data Quality Governance Techno Functional Consultant

Company: Cognizant

Location: USA

Posted Oct 02, 2024

Cognizant is a leading provider of information technology consulting and business process outsourcing services. They are seeking a highly experienced Principal Architect to join their team. The ideal candidate will have expertise in Java, Python, Rest API, Data Management, and other relevant technologies.

Kronos Senior Functional Expert

Company: Cognizant

Location: USA

Posted Oct 02, 2024

Cognizant Technology Solutions is looking for a Kronos Senior Functional Expert Scheduling to join their team. The role requires experience with KronosUKG Workforce suite of products and excellent consultative and communication skills. The company offers a competitive salary, benefits, and opportunities for growth.

Lead Solutions Architect

Company: EVERSANA

Location: USA

Posted Oct 02, 2024

The company EVERSANA is proud to be certified as a Great Place to Work and is committed to creating a healthier world. They are looking for a mid to senior level Solutions Architect to join their team and participate in building solutions that meet business needs.

Lead AWS Architect with Gen AI

Company: Cognizant

Location: USA

Posted Oct 02, 2024

Cognizant is seeking a highly experienced Principal Architect with 15 to 19 years of experience to join their team. The ideal candidate will have extensive technical skills in Generative AI and Amazon Code Whisperer AWS Bedrock image and text Amazon Comprehend Medical AWS Open Search Amazon Comprehend Amazon Sagemaker Amazon Document DB AWS Lambda Nodejs and Python. The company offers a competitive salary and benefits package.

Product Manager

Company: QCSS Health

Location: USA

Posted Oct 02, 2024

QCSS Health is seeking an experienced Product Manager to join their team. The ideal candidate will have a strong background in both product and healthcare industry. The company offers an exciting opportunity to support health care insurers and providers in improving health care outcomes for vulnerable populations.

FlexPLM/Retail PLM Solution Architect

Company: Cognizant

Location: USA

Posted Oct 02, 2024

The job posting is seeking a highly experienced Product Consultant with 10-14 years of experience to join the team. The ideal candidate will have extensive technical expertise in PLM, data migration, and AWS migration tools. The role involves leading the planning and execution of PLM data migration projects, overseeing the implementation of PLM solutions, and providing technical expertise in AWS.

Arbitration Support Representative

Company: OPENLANE

Location: USA

Posted Oct 02, 2024

OPENLANE is seeking an Arbitration Support Representative with experience in the automotive field and customer service environment. The ideal candidate will have 2+ years of experience in arbitration support or a related field. The role involves investigating and resolving customer arbitration claims, utilizing analytics to identify trends, and collaborating with inspection and quality control teams.

Board Certified Behavior Analyst

Company: Advanced Behavioral Therapy - NJ

Location: USA

Posted Oct 02, 2024

Advanced Behavioral Therapy is a company that provides support and collaboration for staff in the ABA therapeutic process. They are hiring a full-time BCBA to join their team, responsible for working with clients, families, and providers, and reporting to the clinical director.

Customer Service Representative

Company: Maximus

Location: USA

Posted Oct 02, 2024

The job posting is for a Customer Service Representative position at Maximus, a company that provides equal employment opportunities to all qualified applicants. The job requires answering inquiries from consumers, facilitating the fulfillment of caller requests, and maintaining up-to-date knowledge of all programs and systems. The company offers a variety of benefits, including health insurance coverage, life and disability insurance, and paid holidays.

Product Consultant Unqork

Company: Cognizant

Location: USA

Posted Oct 02, 2024

The job posting is seeking a seasoned Product Consultant with 10-14 years of experience to join the team. The ideal candidate will have strong technical expertise in Unqork and domain experience in Agent Setup and Agency Relationship. The role requires a proactive individual who can drive product success and deliver impactful solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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