Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Lead Mainframe z/OS Systems Engineer

Company: General Dynamics Information Technology

Location: USA

Posted Oct 01, 2024

GDIT is a global technology and professional services company seeking a Lead Systems Engineer with Mainframe expertise. The company offers a range of benefits, including a full flex work week, 401K with company match, and customizable health benefits packages.

Sr. Scrum Master

Company: General Dynamics Information Technology

Location: USA

Posted Oct 01, 2024

GDIT is hiring a Scrum Master to join their team supporting the Administrative Office of the US Courts. The job requires experience with Agile development, SAFe framework, and Scrum ceremonies. The company offers a competitive salary range, flexible work hours, and a comprehensive benefits package.

Outpatient Therapist - Young Adult/College-Age Focus

Company: Mindpath Health

Location: USA

Posted Oct 01, 2024

Mindpath College Health is a mental health care provider that offers a well-supported outpatient practice setting, competitive market compensation, and a flexible work-life balance model. The company provides a range of benefits, including a matching 401k plan, paid time off, and malpractice insurance.

Director of Support Operations

Company: SoundStack

Location: USA

Posted Oct 01, 2024

The job description for the Director of Support Operations at SoundStack is looking for a leader with experience in technical support or customer success, strong leadership skills, and excellent communication skills. The role involves leading and mentoring a team, developing support strategies, and ensuring customer satisfaction and retention.

Sr. Manager - Professional Trade Marketing

Company: Nutrafol

Location: USA

Posted Oct 01, 2024

Nutrafol is seeking a Sr Manager Professional Trade Marketing to lead marketing plans and materials to increase brand awareness and product sales. The ideal candidate will have experience leading marketing campaigns, creative development, and project management.

Senior Specialist - IT

Company: ClinChoice

Location: USA

Posted Oct 01, 2024

ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance. They are looking for a dynamic person to join their in-house team as a Senior Specialist IT. The job involves implementing IT software installation and support for IT infrastructure and end-users.

Customer Service Rep II, Operations Medicare

Company: NTT DATA

Location: USA

Posted Oct 01, 2024

The job posting is for a remote role in the pharmaceutical industry, requiring strong knowledge of prescription drug reimbursement, prior authorizations, and appeals processing. The ideal candidate will have excellent communication skills, be organized, and able to work independently.

Product Marketing Lead

Company: Coefficient

Location: USA

Posted Oct 01, 2024

Coefficient is a VC-backed SaaS startup looking for a B2B Product Marketing leader to build customer empathy and drive go-to-market strategy. The role requires 8+ years of experience in Product Marketing or Growth, with a focus on CRM, Finance, and Data BI.

Account Executive - Commercial Sales

Company: Restaurant365

Location: USA

Posted Oct 01, 2024

Restaurant365 is seeking a Sales Account Executive to join their team. The company offers a competitive salary, comprehensive benefits, and opportunities for career growth. The ideal candidate is sales-savvy, a relationship builder, and has market knowledge. The role involves driving results, building connections, and achieving greatness.

Account Executive

Company: Firstup

Location: USA

Posted Oct 01, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform. They are looking for an Enterprise Account Executive to join their team and help them grow.

Offensive Security Engineer

Company: Stripe

Location: USA

Posted Oct 01, 2024

The job posting is for an Attacker Engineering team member at Stripe, responsible for conducting offensive security assessments and penetration testing to identify vulnerabilities and weaknesses in Stripe's systems, applications, and networks.

Mainframe Network Engineer

Company: General Dynamics Information Technology

Location: USA

Posted Oct 01, 2024

GDIT is a global technology and professional services company seeking a Mainframe Network Engineer with 8+ years of experience. The job offers a full flex work week, 401K with company match, and customizable health benefits packages.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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