Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Software Engineer

Company: Check

Location: USA

Posted Oct 01, 2024

Check is hiring a full stack engineer to expand their embedded payroll platform. The role involves leading large technical projects, building tools, and influencing the culture of a growing engineering team. The company offers transparency and fairness in compensation, comprehensive benefits, and a competitive salary range.

Sales Manager

Company: Pointdigitalfinance

Location: USA

Posted Oct 01, 2024

Point is a company that aims to make homeownership more valuable and accessible to all. They are looking for a Sales Manager to join their team and support their Account Managers. The role involves driving top-offunnel sales activities, cultivating a culture of continuous learning, and developing and implementing key sales initiatives.

Project Manager

Company: Nava

Location: USA

Posted Oct 01, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is looking for a Project Manager to manage the support of a mid-large scale product, working closely with engineers, designers, and government partners.

Senior Manager Payor Partnerships

Company: EQUIP Health

Location: USA

Posted Oct 01, 2024

Equip is a leading virtual evidence-based eating disorder treatment program that aims to provide accessible treatment to everyone. The company has been recognized for its strong outcomes and treatment approach, and is seeking a Payor Partnerships Senior Manager to support its growth and success.

Integrated Marketing Specialist

Company: Domino Data Lab

Location: USA

Posted Oct 01, 2024

The text describes Domino Data Lab, a company that powers model-driven businesses with its Enterprise AI platform. The company is seeking to build a world-class demand-gen engine and is looking for a Marketing team member to help achieve this goal. The role requires experience in designing and executing effective email nurture programs, expertise in virtual event management, and a data-driven mindset.

Senior Cloud Architect

Company: Dispel

Location: USA

Posted Oct 01, 2024

Dispel is a cybersecurity company specializing in secure remote access and threat detection for industrial control systems. They are seeking a Cloud Architect Engineer to join their team of 25 engineers. The ideal candidate should have experience in designing and implementing mature cloud deployments.

Product Owner

Company: TherapyNotes.com

Location: USA

Posted Oct 01, 2024

TherapyNotes is a software company that provides behavioral health practice management and electronic health records software. They are looking for a Product Owner to manage the product lifecycle and work closely with the development team.

Developer Advocate

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Developer Advocate position at Proxify AB, requiring a Bachelor's degree in Computer Science or related field and 6 months of work experience. The responsibilities include creating code samples, establishing credibility with developers, and collaborating with internal teams. The job offers telecommuting and requires experience in blogging, coding, and working with the open source community.

Product Manager Global Workforce Solutions

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Product Manager Global Workforce Solutions, responsible for planning and managing IT projects, leading innovation, and driving product development. The role requires a Bachelor's degree and 3 years of experience in a related field.

Technical Support Engineer

Company: Veeam Software

Location: USA

Posted Oct 01, 2024

Veeam is a global leader in data protection and ransomware recovery, empowering organizations to achieve radical resilience through data security, recovery, and freedom. The company is looking for focused individuals to provide a world-class product and support experience to customers.

Remote Customer Service Work from home Select your schedule!

Company: Omni Interactions

Location: USA

Posted Oct 01, 2024

The job posting is for a remote customer service representative position with Omni Interactions. The job offers flexible work schedules, competitive pay rates, and opportunities for additional incentives. The required skills include exceptional communication skills, a proven track record in customer service, and proficiency in technology.

Sr. Product Manager - Patient Core Services

Company: Ro

Location: USA

Posted Oct 01, 2024

Ro is a direct-to-patient healthcare company with a mission to help patients achieve their health goals. The company offers telehealth care, at-home diagnostic testing, and pharmacy services nationwide. Ro is looking for a Sr Product Manager to lead the development and roadmap of new commerce data and privacy capabilities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages