Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Experienced Product Designer - Pay-by-Bank

Company: Plaid

Location: USA

Posted Oct 01, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own financial products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Databases Solutions Architect

Company: Render

Location: USA

Posted Oct 01, 2024

Render is a cloud platform that offers a powerful and easy-to-use solution for hosting applications and databases. The company is looking for a talented and diverse group of individuals to join their team and help shape their products and services.

DevOps Engineer - ML Ops

Company: Kraken

Location: USA

Posted Oct 01, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is looking for an experienced Machine Learning Ops engineer to join their AIML Team.

Manager - Image Quality Team

Company: RapidAI

Location: USA

Posted Oct 01, 2024

RapidAI is seeking a Manager for its Image Quality Team to lead and guide the team in implementing and improving imaging protocols and workflows for customers. The ideal candidate will have a background in medical imaging, CT/MRI, and preferably a medical physicist background.

Technical Delivery Lead

Company: A Place for Mom

Location: USA

Posted Oct 01, 2024

The job description is for a Technical Delivery Lead responsible for overseeing technical projects, implementing frameworks, and ensuring effective project execution. The ideal candidate has technical expertise, strong leadership, and project management skills.

Senior People Business Partner (Go-to-Market)

Company: Modern Health

Location: USA

Posted Oct 01, 2024

Modern Health is seeking a Sr People Partner to develop the talent strategy and advise on all things People. The role is critical to the company's ability to successfully support and scale a high-growth organization. The ideal candidate will have 6+ years of People/HR experience, with at least 2+ years of HRBP experience, and be able to strike a balance between strategic partnership-building and getting things done.

QA Engineer

Company: MD Clarity

Location: USA

Posted Oct 01, 2024

The job posting is for a QA Engineer position at MD Clarity, a social-impact driven software company. The company is looking for a highly skilled QA Engineer to join their high-performance team. The ideal candidate will have a strong background in manual and automated testing, leadership experience, and the ability to drive quality initiatives across development teams.

Technical Support Engineer

Company: ScienceLogic

Location: USA

Posted Oct 01, 2024

ScienceLogic is looking for a Associate Technical Support Engineer to provide high quality technical support on their Restorepoint products. The company is committed to reinventing the way organizations monitor their infrastructure and is building a diverse and inclusive workplace.

Support Specialist - Payroll

Company: Restaurant365

Location: USA

Posted Oct 01, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Support Specialist to work with their Payroll clients, requiring attention to detail, technical know-how, and excellent communication skills.

Software Engineer (AI Services)

Company: Phaidra

Location: USA

Posted Oct 01, 2024

The job posting is for a Software Engineer Backend position at Phaidra, a company that builds a data platform. The job requires experience in software engineering, distributed systems, machine learning, and DevOps. The company is looking for a team member who is bold, creative, and has empathy for customers. The job offers a competitive salary and equity.

Manager - Marketing Analytics

Company: 1Password

Location: USA

Posted Oct 01, 2024

1Password is looking for a Marketing Analytics Manager to lead a team of analysts and power the next phase of marketing growth. The role requires strong leadership skills, analytical expertise, and experience in data infrastructure and modeling. The company offers a dynamic management position with tremendous growth opportunities, a competitive salary, and a range of benefits.

Senior Integrations Engineer

Company: Lime

Location: USA

Posted Oct 01, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They have achieved a fully profitable year in 2022 and are seeking a Senior Integration Engineer to join their team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages