Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Data Analyst, Finance

Company: Springhealth

Location: USA

Posted Sep 30, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers to mental health. They are looking for a Senior Data Analyst to join their Business Intelligence organization. The role involves building and maintaining reporting infrastructure, ensuring accurate and consistent reporting, and collaborating with cross-functional stakeholders.

Data Engineer Analytics (Technical Leadership)

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Data Engineer position at Meta, requiring 10+ years of experience in data warehousing, ETL design, and object-oriented programming. The role involves driving the vision for data foundation and analytics, conceptualizing data architecture, and building cross-functional relationships.

Project Development Associate

Company: Plus Power

Location: USA

Posted Sep 30, 2024

Plus Power is a leading energy storage company that is transforming the North American energy market by developing and operating standalone energy storage projects. The company is looking for a Project Development Associate to support multiple projects within its portfolio.

Graphics Software Engineer Rendering - Reality Labs

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Graphics Software Engineer at Reality Labs, requiring experience in graphics software engineering, computer science, and relevant technical fields. The responsibilities include developing innovative graphics frameworks, partnering with various teams, and building rendering subsystems for platforms such as Spark AR and Horizon.

Global Sales Analytics Lead

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Global Sales Analytics Lead, requiring a Bachelor's degree in Mathematics or a relevant field, 8+ years of work experience, and advanced SQL experience. The role involves analyzing data to drive business decisions, communicating insights to business leads, and developing strategic partnerships.

Software Engineer Test & Privacy

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Software Engineer position at Meta, requiring a Master's degree and 2 years of experience in coding, unit testing, and integration testing. The job involves designing and implementing automated test frameworks, partnering with infrastructure and product engineering teams, and evangelizing a culture of quality.

Senior Systems Designer - Open World RPG

Company: Demiurge Studios

Location: USA

Posted Sep 30, 2024

Demiurge Studios is seeking a Senior Systems Designer with openworld RPG experience. The ideal candidate is passionate about gameplay and player experience, with a deep understanding of player motivations, mechanics, and behaviors of openworld RPG games.

HubSpot Solutions Architect

Company: Huble

Location: USA

Posted Sep 30, 2024

The job description is for a HubSpot Solutions Architect position at Huble, a global HubSpot marketing and creative consultancy. The role involves designing solutions that leverage the HubSpot CRM, collaborating with cross-functional teams, and providing training to clients. The company offers a range of benefits, including remote work, pension scheme, and generous leave policy.

Sr. Engineering Manager

Company: Craft.co

Location: USA

Posted Sep 30, 2024

Craft is seeking a Senior Engineering Manager to lead their Data Platform team, responsible for defining and implementing standards for data storage in Databricks. The team is growing and has members in the US and Poland. The role requires experience in leading and empowering software development teams, building data lakes, and partnering with the business to deliver real value.

Real World Data Analytics Programmer/Analyst Consultant

Company: ClinChoice

Location: USA

Posted Sep 30, 2024

ClinChoice is a global full-service CRO searching for a Real World Data Analytics ProgrammerAnalyst Consultant to join one of their clients. The role involves executing statistical analysis plans, providing analytic input, and managing workload in support of one or more therapeutic areas.

Senior Software Engineer (Console)

Company: Demiurge Studios

Location: USA

Posted Sep 30, 2024

Demiurge Studios is looking for a console development engineer to join their team. The company has a collaborative culture and a deep respect for art in all their games. They offer a flexible work environment, generous PTO program, and a variety of medical benefits.

Senior Business Analyst, Adobe Experience Manager

Company: dentsu

Location: USA

Posted Sep 30, 2024

The job description is for a Senior Business Analyst position at Merkle, a dentsu company. The role involves leading the creation of user stories and acceptance criteria, working with Agile teams, and providing expertise on Adobe Experience Manager. The company is committed to diversity and inclusion, and offers a range of benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages