Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Software Engineer - Engagement

Company: Lattice

Location: USA

Posted Sep 28, 2024

The job posting is for an Engineering position at Lattice, where the team is working to improve their product and craft. The role involves building software to help employees feel a sense of belonging and driving meaningful change in a company's results.

Coding Compliance Audit Specialist

Company: Privia Health

Location: USA

Posted Sep 28, 2024

The job description is for a coding auditor position at Privia Health, a technology-driven national physician enablement company. The role involves conducting audits, researching laws and guidelines, and preparing reports. The company offers a competitive salary range and benefits.

Senior Sales Executive

Company: Bankjoy

Location: USA

Posted Sep 28, 2024

Bankjoy is a FinTech startup that provides digital banking products and services to community banks and credit unions. The company is looking for a sales candidate to work with financial institutions to improve their digital banking experience.

Executive Compensation Consultant (Senior Lead / Principal)

Company: StackAdapt

Location: USA

Posted Sep 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for an Executive Compensation Consultant to evolve and shape their global equity and executive compensation strategy. The role requires experience in designing and administering global equity and executive compensation programs, as well as strong analytical and communication skills.

Data Operations Engineer

Company: Podium

Location: USA

Posted Sep 28, 2024

The role of Data Ops Engineer at Podium involves owning Elasticsearch, supporting engineering teams, and contributing to AI agent projects. The company offers a range of benefits, including open culture, generous vacation time, and excellent medical benefits.

Backend Engineering Lead- Events Data

Company: HubSpot

Location: USA

Posted Sep 28, 2024

The text describes the HubSpot Events Data Group's mission to build a world-class customer data platform, and the role of an Engineering Lead to own compliance and data storage for the core customer streaming events system. The text highlights the importance of the role in delivering features for internal and external users, and the need for the Engineering Lead to be hands-on in technical aspects while leading a team.

IT Carve-Out Consultant

Company: Crosslake Technologies LLC

Location: USA

Posted Sep 28, 2024

The text describes Crosslake, a company that supports changemakers in buying, building, and running better technology. They believe in a programmatic approach to managing technology throughout the investment lifecycle. The company is looking for a consultant to lead the IT separation of a medium-sized business from its corporate parent.

Business Development Representative (BDR)

Company: Webflow

Location: USA

Posted Sep 28, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. They are looking for a Business Development Representative to help with the growth of their team. The role involves managing inbound lead pipeline, identifying sales opportunities, and collaborating with Demand Generation to drive continuous improvement.

Associate Support - Technical Account Manager

Company: Tanium

Location: USA

Posted Sep 28, 2024

Tanium is looking for an Associate Support Technical Account Manager to fulfill a necessary role in their organization. The role involves resolving technical issues, answering customer questions, and improving the overall customer experience. The company offers a competitive salary range, equity awards, and a generous benefits package.

Staff Software Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Sep 28, 2024

The job posting is for a Staff Software Engineer in Marketing Technology at Airbnb. The role involves designing and architecting a scalable platform to reach customers effectively, working with cross-functional teams, and collaborating with partners to deliver high-quality products.

Medical Writer

Company: Celerion

Location: USA

Posted Sep 28, 2024

Celerion is committed to swift and exceptional clinical research. They are seeking a full-time Medical Writer to work remotely, analyzing and interpreting safety results of clinical trials, and compiling clinical study reports.

Salesforce Business Analyst

Company: Softrams

Location: USA

Posted Sep 28, 2024

Softrams is a digital services firm that provides human-centered solutions, empowering digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and success. The company is seeking a skilled Salesforce Business Analyst to join their team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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