Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Enviromental Project Manager

Company: Olsson

Location: USA

Posted Sep 29, 2024

Olsson is a team-based engineering and design firm that improves communities through innovative solutions. The company is dedicated to providing an environment where employees can learn, grow, and thrive. As an Associate Project Manager, you will support dynamic projects and oversee deliverables for small-to-midsized initiatives.

Sr. Corporate Account Executive

Company: Coupa

Location: USA

Posted Sep 28, 2024

Coupa is a leading AI-driven platform that helps companies operate smarter and grow faster. The company is looking for a MidMarket Account Executive to drive new business growth and expand its market presence.

Senior Backend Engineer - Personal Banking

Company: Mercury

Location: USA

Posted Sep 29, 2024

Mercury announced its public beta for Mercury Personal, a premium consumer banking service. The company is building the product for investors and founders, and is seeking a software developer to help shape and build the future of Mercury Personal.

Carrier Onboarding Manager

Company: AtoB

Location: USA

Posted Sep 29, 2024

AtoB is building a modern payments infrastructure for the trucking and logistics industry, aiming to provide a world-class customer experience and build products that work with the unique constraints of their daily lives.

Senior Technical Account Manager

Company: NICE

Location: USA

Posted Sep 29, 2024

The job description is for a Technical Account Manager (TAM) at NICE, a company that provides software products for customer experience, financial crime, and public safety. The TAM will work with key customers to ensure their success, provide technical and customer service, and mentor other TAMs. The job requires a bachelor's degree in a relevant field, 8+ years of experience in a technical service role, and excellent analytical and customer service skills.

AVP - Billing & Coding (CPC)

Company: Privia Health

Location: USA

Posted Sep 28, 2024

The job description is for an AVP of Privia+ Operations and Quality, responsible for overseeing medical coding and billing functions, ensuring compliance with federal regulations, and optimizing revenue cycle performance.

Engineering Manager

Company: Orum

Location: USA

Posted Sep 28, 2024

Orum is a company that aims to accelerate sales teams by empowering salespeople to achieve more. They are looking for an engineer to join their team and are offering a range of benefits, including flexible work arrangements, a competitive salary, and opportunities for growth and development.

Executive Assistant to the CEO

Company: Cobalt

Location: USA

Posted Sep 28, 2024

Cobalt is a growing tech company that is looking for an exceptional executive assistant to support their CEO. The role involves providing administrative support, managing the CEO's schedule, and coordinating events. The company offers a competitive compensation package, comprehensive benefits, and opportunities for professional development.

CloudOps Engineering Manager

Company: Mindex

Location: USA

Posted Sep 29, 2024

Mindex is a software development company celebrating 30 years in business, recognized as the 1 Software Developer in the 2023 RBJs Book of Lists. They specialize in agile software development, cloud professional services, and creating innovative products. The company offers a range of benefits and perks, including flexible time off, paid holidays, and professional development opportunities.

Senior Data Engineer (AI)

Company: Cobalt

Location: USA

Posted Sep 28, 2024

Cobalt is a company that offers pentesting services and is committed to helping agile businesses remediate risk quickly and innovate securely. The company is looking for a Senior Data Engineer AI to join their team and work on shaping their data infrastructure and AI-driven innovation.

Care Center Biller

Company: Privia Health

Location: USA

Posted Sep 28, 2024

The job description is for a Coding and Billing Specialist Care Center Biller at Privia Health. The role involves working with physicians and practice administrators to ensure optimal revenue cycle functionality, understanding health plan options and requirements, and reviewing provider documentation to ensure proper charge capture.

Benefits Analyst

Company: StitchFix

Location: USA

Posted Sep 29, 2024

Stitch Fix is a leading online personal styling service that helps people discover their personal style. The company is looking for a Benefits Analyst to join their team, who will assist in the day-to-day operations of their benefits, retirement, and leave of absence programs.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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