Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Operations Specialist

Company: Elastyc

Location: USA

Posted Sep 28, 2024

The job posting is for an Operations Specialist at a company that provides personalized educational support for adults in the science workforce. The ideal candidate has strong analytical skills, can communicate well, and is flexible and adaptable. The job involves developing program goals, facilitating client intake, and providing regular updates to staff and stakeholders.

Senior Data Analyst, Product

Company: Thrive Market

Location: USA

Posted Sep 28, 2024

Thrive Market is a mission-driven company that aims to make healthy and sustainable living easy and affordable for everyone. They are seeking a Senior Data Analyst to join their Product team, who will be responsible for turning data into reports and stories to improve KPIs.

Senior Content Designer

Company: Xometry

Location: USA

Posted Sep 28, 2024

Xometry is looking for a Senior Content Designer to join their UX Team. The job requires experience in content design, UX writing, and team collaboration. The company values diversity, equity, and inclusion, and is committed to providing a positive workplace for all.

MD/DO for Cancer Survivorship Clinical Care

Company: Color

Location: USA

Posted Sep 28, 2024

Color is a health technology company that provides accessible and cost-effective healthcare programs. They work with employers, labor unions, and governments to provide preventive health and disease management tools. Color is building a Cancer Survivorship Center of Excellence to provide dedicated support and high-quality care to cancer survivors.

Program Manager I, Global Supply Chain

Company: Omada Health

Location: USA

Posted Sep 28, 2024

Omada Health is a virtual-first chronic care provider that nurtures lifelong health one day at a time. The company is looking for a Program Manager I to join their team, who will be responsible for managing strategic roadmaps, developing project governance plans, and driving programs end-to-end. The ideal candidate will have strong analytical skills, be comfortable managing complex business challenges, and have a passion for building data-driven programs.

Sr. Manager, People Operations

Company: Apollo.io

Location: USA

Posted Sep 28, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with easy access to verified contact data and tools to engage and convert contacts. The company is growing rapidly and is looking for a Sr Manager of People Operations to shape the employee experience and build scalable processes.

Director of Carrier Account Management

Company: Semsee

Location: USA

Posted Sep 28, 2024

The job posting is for a Director of Carrier Account Management at an insurtech startup. The company is looking for someone with experience in account management and data analytics to oversee relationships with insurance carriers, manage data trends, and create marketing initiatives.

Technical Writer

Company: Recharge

Location: USA

Posted Sep 28, 2024

The job description is for a Technical Writer on the Product Support team, responsible for creating and maintaining product documentation. The role requires strong written and verbal communication skills, attention to detail, and the ability to simplify complex information. The ideal candidate has experience in technical writing and is proficient in grammar, spelling, and syntax.

Specialist, Lifecycle Marketing

Company: UN/COMMON

Location: USA

Posted Sep 28, 2024

UNCOMMON is a digital experience and marketing agency that launches and grows mission-centric brands. They believe in creating authentic stories for consumers and are proud to work with revolutionary brands. The company is employee and customer-centric, and they have a fun and sustainable work environment.

Sr. Software Delivery Engineer

Company: Designed Conveyor Systems

Location: USA

Posted Sep 28, 2024

DCS is a company that values its employees and provides a positive work environment. The role of Sr Software Delivery Engineer is a key position that requires strong technical skills and the ability to work well with clients. The company offers competitive salaries, health benefits, and a 401K program with a 100 match up to 5.

Senior Director - Business Operations

Company: Kraken

Location: USA

Posted Sep 28, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is seeking an experienced executive to lead its Business Operations team, responsible for executing strategic initiatives that drive significant business impact.

Director, Partner Success

Company: Imaginepediatrics

Location: USA

Posted Sep 28, 2024

Imagine Pediatrics is a pediatrician-led medical group that aims to provide care and support to children with complex medical conditions. They are committed to reimagining pediatric healthcare and are seeking a Director of Partner Success to drive client engagement and growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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