Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Data Platform Engineer

Company: ClassDojo

Location: USA

Posted Sep 27, 2024

ClassDojo is a company that aims to provide education to every child on Earth. They have built a powerful network for communication and are now using it to give kids the best learning experiences. They are seeking a Data Platform engineer to join their team.

Contributing Faculty Master of Nursing- Nurse Practitioner

Company: Adtalem Global Education

Location: USA

Posted Sep 27, 2024

Walden University is a pioneer in student-centered distance education, offering online degree and certificate programs to help students achieve their academic goals and make a positive impact in their professions and communities.

Coding Quality Assurance Specialist

Company: Privia Health

Location: USA

Posted Sep 27, 2024

The job description is for a Coder+ Quality Assurance Specialist at Privia Health, a technology-driven national physician enablement company. The role involves executing quality assurance programs, reviewing coders, and working on projects related to coding and education.

Senior Manager - Strategic Finance & Operations

Company: Deputy

Location: USA

Posted Sep 27, 2024

Deputy is a global SaaS workforce management company looking for a Senior Manager SFO to provide strategic financial guidance and support the company's growth initiatives.

Financial Aid Systems Analyst

Company: Adtalem Global Education

Location: USA

Posted Sep 27, 2024

Adtalem Global Education is a national leader in postsecondary education, providing professional talent to the healthcare industry. The company educates and empowers students to become leaders in their communities and make a lasting impact on public health and wellbeing.

Junior Global Logistics Specialist

Company: iHerb

Location: USA

Posted Sep 27, 2024

The Junior Global Logistics Specialist will coordinate with logistics companies to ensure timely and economic outbound shipments. The role requires bilingual skills, excellent communication, and problem-solving abilities.

Senior Site Reliability Engineer - Databases

Company: Grafana Labs

Location: USA

Posted Sep 27, 2024

The company is looking for a Senior SRE to support their highest-value Grafana Cloud customers by increasing the reliability of their Cloud databases. The role involves designing and implementing solutions to ensure the reliability and scalability of their environments, collaborating with Engineering Leaders, and participating in Incident Response.

Senior Backend Engineer

Company: Pachama

Location: USA

Posted Sep 27, 2024

Pachama is looking for a Senior Backend Engineer to lead the development of their core platform, which provides tools and services to combat climate change. The role involves building and maintaining systems that power the platform and its AI and remote sensing insights, working with a team of sustainability experts, and making an impact on the environment.

Districts Success & Implementation Leader

Company: ClassDojo

Location: USA

Posted Sep 27, 2024

ClassDojo is a company that aims to provide an education platform for children. They have built a powerful network for communication and are looking for a strategic leader to own their district's success and implementation. The company is committed to equal employment opportunities and offers competitive salaries.

Engineering Manager - Platform Security

Company: Plaid

Location: USA

Posted Sep 27, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. They are seeking an Experienced Security Operations Manager to join their team and are committed to providing a comprehensive benefit plan and a diverse work environment.

Brand Manager II

Company: Impossible Foods

Location: USA

Posted Sep 27, 2024

Impossible Foods is a company that aims to transform the global food system by making plant-based meat, fish, and dairy products. They are looking for a Brand Management leader to join their team and help them achieve their mission.

GRC Program Specialist

Company: iHerb

Location: USA

Posted Sep 27, 2024

The job description is for a GRC Program Specialist who will support the security direction of the business, elevate the company's security posture, and oversee the business security requirements and obligations. The ideal candidate has technical experience in security compliance or risk management, strong knowledge of security and compliance frameworks, and experience in third-party risk assessment and security policy governance.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages