Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Manager of Technology Services Delivery - ServiceNow

Company: Pax8

Location: USA

Posted Sep 27, 2024

The Manager of IT Service Delivery leads a team of engineers to deliver technical systems aligned to a customer cohort. The role involves building an effective team, providing maximum value from technology solutions, and ensuring the best customer experience.

Project Manager

Company: Docebo

Location: USA

Posted Sep 27, 2024

Docebo is a fast-growing SaaS company that offers a learning software solution. They are looking for a Project Manager to work with large enterprise accounts, overseeing the implementation and onboarding of their products. The ideal candidate will be organized, able to communicate well, and have experience in software industry.

Partner Marketing Manager

Company: Agiloft, Inc

Location: USA

Posted Sep 27, 2024

Agiloft is a leading company in the Contract Life Cycle Management industry, with a highly differentiated value proposition and a strong track record of awards and recognition. The company is looking for a Partner Marketing Manager to develop and deliver partner marketing programs.

Psychologist - Mental Health Outcomes

Company: Sword Health

Location: USA

Posted Sep 27, 2024

Sword Health is a company that aims to free people from pain using technology. They are seeking a Licensed Clinical Psychologist to join their mental health initiative. The role involves working directly with members to provide personalized mental health support and leveraging insights to improve programs.

Director of Vercel Academy

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is seeking a Director of Academy to develop educational resources and certifications for customers, partners, and employees. The role involves creating and delivering tailored syllabi and course content for various levels of expertise.

Senior Sales Compensation Manager

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is looking for an experienced Sales Compensation Manager to join their Revenue Operations team. The role involves developing and maintaining variable compensation plans, ensuring accurate and timely commission payouts, and providing performance insights to drive sales team performance.

Lead Project Manager - Business Analysis

Company: CALSTART

Location: USA

Posted Sep 27, 2024

CALSTART is seeking an analytical and detail-oriented Lead Project Manager to oversee business analytics for its medium and heavy duty infrastructure incentives. The ideal candidate will have a strong background in mathematical reasoning, document creation, retention, and management, team and people management, project management, and budgeting.

Senior Software Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Sep 27, 2024

Airbnb is looking for senior software engineers to build a state-of-the-art marketing platform. The platform will enable marketing and product teams to engage with customers effectively. The company is committed to diversity and inclusion and provides a disability-inclusive application and interview process.

Senior Unity Engineer (PC & Mobile)

Company: Demiurge Studios

Location: USA

Posted Sep 27, 2024

Demiurge Studios is a game development company that is looking for outstanding engineers to join their team. They offer a collaborative culture, flexible work environment, and a variety of benefits. The company is committed to diversity, equity, and inclusion and provides accommodations for individuals with disabilities.

Senior Customer Success Engineer

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is hiring a Senior Customer Success Engineer to work remotely on the US West Coast. The role involves resolving customer concerns, creating internal tooling, and engineering solutions to improve the customer experience. The ideal candidate has frontend development experience, excellent communication skills, and a passion for delivering a customer experience second to none.

Sr OneStream Developer

Company: Sunnova

Location: USA

Posted Sep 27, 2024

Sunnova is a leading adaptive energy services company looking for a Sr OneStream Developer to join its dynamic team. The successful candidate will work closely with Finance and Technology teams to deliver high-quality financial applications and reports.

Commercial Account Executive

Company: CoderPad

Location: USA

Posted Sep 27, 2024

CoderPad is a company that aims to create a more inclusive and strong tech community by improving the technical interviewing experience. They are looking for a Commercial Account Executive to join their team, who will engage with key stakeholders and drive the CoderPad value proposition. The company offers a range of benefits, including competitive salaries, stock options, and a remote-friendly environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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