Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

RevOps Consultant

Company: CareMessage

Location: USA

Posted Sep 27, 2024

CareMessage is a company that aims to improve health equity for people from low socioeconomic backgrounds. They are looking for a Revenue Operations Consultant to join their team and help them optimize their prospect-to-promoter journey. The company offers a competitive salary and benefits package, flexible work hours, and a remote work environment.

Sr. Corporate Paralegal

Company: Pax8

Location: USA

Posted Sep 27, 2024

The Sr Corporate Paralegal role provides comprehensive legal support in corporate governance and compliance, with responsibilities including administering global stock plans, managing company minute books, and overseeing compliance and securities filings.

Senior Contract Mananger

Company: Celerion

Location: USA

Posted Sep 27, 2024

Celerion is committed to swift clinical research through translational medicine. The Senior Contracts Manager will perform day-to-day preparation and management of project agreements and other client-related documents.

Engineering Manager - Credit Engineering

Company: Stripe

Location: USA

Posted Sep 27, 2024

Stripe is looking for an Engineering Manager to lead the Credit Engineering team, focusing on managing credit risk and increasing the GDP of the internet. The team aims to deeply understand businesses running on Stripe and support their ability to use Stripe without interruptions.

Engineering Manager - Financial Crimes Engineering

Company: Stripe

Location: USA

Posted Sep 27, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for an engineering leader to build and drive the technical vision for its financial crime controls. The role requires a strong technical sense, ability to work cross-functionally, and experience in leading high-performing engineering teams.

Program Success Manager

Company: Sandberg Goldberg Bernthal Family Foundation

Location: USA

Posted Sep 27, 2024

The Sandberg Goldberg Bernthal Family Foundation is seeking a Program Success Manager to help grow and scale their Lean In Girls program. The ideal candidate will have experience in operations, CRM management, and partner success, and will thrive in a startup environment.

DevSecOps Engineer

Company: Sixgeninc

Location: USA

Posted Sep 27, 2024

SIXGEN is seeking a DevSecOps Engineer to join their growing team. The role involves managing cloud-based services, collaborating with various entities, and driving strategies for critical government customers.

Lifecycle Marketing Manager

Company: Blend360

Location: USA

Posted Sep 27, 2024

The job description is for a Lifecycle Marketing Manager at Blend360, a company that provides AI services. The role involves partnering with clients to deliver marketing services, identifying business development opportunities, and managing projects. The company values diversity and has a competitive benefits program.

Clinical Program Manager

Company: Memora Health

Location: USA

Posted Sep 27, 2024

Memora Health is hiring a Clinical Programs Manager to work with leading healthcare organizations to simplify complex care journeys. The ideal candidate will have experience in a clinical setting, creating patient-facing content, and working with product design and engineering teams. The role involves partnering with multiple functions to ensure program performance expectations are met.

Senior Frontend Software Engineer - Host Calendar

Company: Airbnb

Location: USA

Posted Sep 27, 2024

The Host Calendar team is looking for a Senior Frontend Software Engineer to help create tools for Airbnb hosts. The role involves collaborating with cross-functional partners to design and deliver high-quality products, and working with engineering partners to develop Host calendar and availability functionality.

Director, Product Management - Content Safety

Company: Pinterest

Location: USA

Posted Sep 27, 2024

Pinterest is looking for an experienced Trust and Safety leader to protect its users and advertisers from harmful content. The role requires a strategic thinker with domain expertise in Trust and Safety and Machine Learning, as well as strong communication and leadership skills.

Site Reliability Engineer (SRE) Lead

Company: Trumid

Location: USA

Posted Sep 27, 2024

Trumid is a fast-growing financial technology company that is looking for a Lead Site Reliability Engineer to ensure the reliability, scalability, and performance of their systems. The company is described as having a tech-first, client-driven approach and a collaborative culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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