Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

VP of Design

Company: Mercury

Location: USA

Posted Sep 27, 2024

Mercury is looking for a design leader to grow their team and shape the company's vision for excellent banking experiences. The role involves balancing leadership, strategy, product design, brand design, and team management, with a focus on driving design thinking into strategic planning and decision-making processes.

Reward Manager

Company: Zepz

Location: USA

Posted Sep 27, 2024

The role involves leading annual reward programs and activities globally, supporting colleagues, and developing the company's reward proposition. The ideal candidate has experience in cash and equity compensation, benefits, and global reward roles, with strong communication and leadership skills.

Senior Sales Operations Manager

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. They are seeking a Senior Sales Operations Manager to join their Revenue Operations team, who will play a critical role in optimizing sales processes and systems, driving revenue growth, and ensuring the efficiency of their Sales teams.

Customer Service Rep-Well-being

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 27, 2024

American Specialty Health Incorporated is seeking a Customer Service Representative to join their ASHCare Member Support team. The job requires providing customer service to members, responding to phone calls, and working from home.

Events Associate

Company: Rewiring America

Location: USA

Posted Sep 27, 2024

Rewiring America is seeking an entrepreneurial Associate Events to join their Communications and Creative Strategy team. The successful candidate will be responsible for building and maintaining systems and processes to scale their event strategy, providing administrative and creative support, and contributing to the development and management of an event effectiveness dashboard.

HR and Benefits Administrator

Company: PeopleGrove

Location: USA

Posted Sep 27, 2024

The HR and Benefits Administrator will support the team in the US and India by managing benefits programs and providing exceptional service to employees. The role requires strong organizational skills, attention to detail, and excellent communication skills.

Enterprise Customer Success Manager

Company: UpGuard

Location: USA

Posted Sep 27, 2024

UpGuard is a rapidly growing company that is looking for an Enterprise Customer Success Manager to join their high-performing team. The company is committed to helping its customers thrive and is looking for someone with a passion for helping others and building long-lasting relationships.

Client Principal

Company: Nearform

Location: USA

Posted Sep 27, 2024

Nearform is seeking a Client Principal to join their North American team. The role involves expanding the client base, fostering relationships, and driving revenue generation. The ideal candidate has experience in selling complex software development projects to Fortune 2000-type companies and can effectively communicate Nearform's value proposition.

Customer Success Manager - Digital

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is looking for a Digital Customer Success Manager to provide exceptional experience to their Enterprise customers. The role involves managing post-sales activities, maintaining product knowledge, and developing engagement strategies.

Staff Product Analyst

Company: Assured

Location: USA

Posted Sep 27, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are seeking a Staff Product Analyst to join their team and work on product analytics, data visualization, and data-driven decision making.

Senior Customer Success Manager

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is looking for a Customer Success Manager to manage a portfolio of Enterprise customers, providing a trusted product advisor role, driving incremental value, and enabling customers to use Vercel's solutions to develop, preview, and ship their web properties.

HR Operations Coordinator

Company: BPM LLP

Location: USA

Posted Sep 27, 2024

BPM is a company that values caring and community, offering a total rewards package, wellbeing resources, and professional development opportunities. They are looking for caring people who put others first, self-starters, and lifelong learners to join their team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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