Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Customer Service Associate

Company: Sutherland

Location: USA

Posted Sep 25, 2024

The job posting is looking for motivated and passionate individuals to join the team as Customer Service Representatives. The job requires excellent communication skills, multitasking abilities, and a passion for customer service. The company offers competitive pay, health benefits, and advancement opportunities.

Senior Customer Success Manager (ESG, Sustainability)

Company: Workiva

Location: USA

Posted Sep 25, 2024

Workiva Senior Customer Success Managers are responsible for managing the entire customer lifecycle, building strong relationships with key stakeholders, and driving customer adoption of Workiva solutions. They must have a minimum of 4 years of related experience and a bachelor's degree.

Technical Implementation Specialist

Company: Pavilion Payments

Location: USA

Posted Sep 25, 2024

The Pavilion Payments Technical Implementation Specialist assists in organizing and executing new and existing gaming property installations. The candidate will have familiarity with analyzing windows logs, SQL databases, and network diagnostic tools.

Network Administrator Contractor

Company: Array

Location: USA

Posted Sep 25, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Enterprise Sales Development Representative (SDR)

Company: Teleport

Location: USA

Posted Sep 25, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform that consolidates all aspects of infrastructure access into a single identity-native access management platform, reducing attack surface area, cutting operational overhead, and improving productivity. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Policy Team (Multiple Roles)

Company: Future of Life Organizations

Location: USA

Posted Sep 25, 2024

The Future of Life Institute is seeking to fill multiple roles on its US Policy Team. The team works to reduce catastrophic risks from transformative technologies and develop optimistic visions of the future. The job requires strong self-direction, proactivity, and work ethic, as well as excellent communication and interpersonal skills.

Partner Funds Program Manager

Company: Snowflake

Location: USA

Posted Sep 25, 2024

Snowflake is seeking a Program Manager to develop and grow the Partner Funding Programs for partners. The ideal candidate will have experience in channel programs, partner marketing, and sales incentives, and will be able to work cross-functionally to drive program strategy and execution.

Systems Administrator

Company: Array

Location: USA

Posted Sep 25, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Enterprise Sales Executive

Company: Teleport

Location: USA

Posted Sep 25, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Project Manager II - Electric School Bus Technical Assistance

Company: CALSTART

Location: USA

Posted Sep 25, 2024

CALSTART is a mission-driven organization focused on transportation decarbonization and clean air. They are hiring a Project Manager 2 to support electric school bus adoption through the Cal Fleet Advisor Program. The role involves providing technical assistance, developing education resources, and conducting public outreach. CALSTART values transparency and offers competitive compensation and benefits.

Senior Compiler Engineer

Company: Kasada

Location: USA

Posted Sep 25, 2024

Kasada is a cybersecurity company that protects online users from bad bots. They are looking for a software engineer to join their team and work on developing novel obfuscation techniques to prevent attackers from getting the upper hand.

Lead Product Counsel - Credit

Company: Plaid

Location: USA

Posted Sep 25, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is looking for a lawyer to lead the legal support for their new Consumer Reporting Agency and Credit business.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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