Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Content Writer

Company: Goodparty

Location: USA

Posted Sep 25, 2024

GoodPartyorg is a tech platform and movement aiming to disrupt the corrupt two-party system by empowering people to run and win local and state-level campaigns. They offer free AI-powered tools and training to help real people run for office, independent of partisan support or big money.

Implementation Success Manager

Company: Siena

Location: USA

Posted Sep 25, 2024

Siena is building an enterprise empathic AI Agent powered by LLMs, seeking an Implementations Success Manager to implement and onboard clients onto their platform.

Sr Cloud Security Engineer

Company: Punchh

Location: USA

Posted Sep 25, 2024

The text describes PAR Technology's purpose, products, and job opening for a Senior Cloud Engineer. It highlights the company's focus on innovation, customer success, and cloud infrastructure. The job requirements include extensive experience with web and mobile application development, security, and DevOps.

Manager, Technical Account Management

Company: Cloudflare

Location: USA

Posted Sep 24, 2024

Cloudflare is a technology company that aims to build a better Internet. They provide a range of services, including cloud-based infrastructure, security, and performance optimization. The company is committed to diversity and inclusivity, and offers a range of benefits to its employees.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Sep 25, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for an Enterprise Sales Director to drive their sales strategy and build a high-performing sales team.

Technical Project Manager

Company: Openssf

Location: USA

Posted Sep 25, 2024

The Linux Foundation is a organization that accelerates open technology development and commercial adoption. It has over 2000 corporate members and has created over $54B in shared technology value. The Open Source Security Foundation (OpenSSF) is a part of the Linux Foundation, which aims to advance open source security for all.

Technical Support Engineer

Company: Judicial Systems Inc

Location: USA

Posted Sep 25, 2024

The job posting is seeking a Technical Support Engineer to join a dynamic team, providing technical support and troubleshooting for jury management software applications. The ideal candidate will effectively communicate solutions to technical and non-technical users, and is passionate about using their technical expertise to empower others.

Full Stack Java Developer

Company: Verra Mobility

Location: USA

Posted Sep 25, 2024

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. The company is seeking a Full Stack Java Developer to contribute to the development and quality of their future and existing technology products.

Principal Compensation Consultant

Company: SquareSpace

Location: USA

Posted Sep 24, 2024

Squarespace is looking for a senior level Compensation Consultant to join their team. The role involves analyzing external benchmark data, evaluating existing roles, providing consultation to senior business leaders, and creating presentations to educate partners. The company offers a range of benefits and perks, including a choice between medical plans, fertility and adoption benefits, and equity plan for all employees.

Trust & Safety Policy - Intellectual Property Senior Policy Specialist

Company: Reddit

Location: USA

Posted Sep 25, 2024

Reddit is looking for an experienced Intellectual Property Senior Policy Specialist to support their Trust and Safety Policy team. The job involves handling global legal requests, developing policies, and working with cross-functional teams.

Senior Data Analyst, Healthcare

Company: Agile Six

Location: USA

Posted Sep 25, 2024

Agile Six is a people-first remote work company that values its employees and offers a range of benefits. The company is seeking a Senior Data Analyst to join its team, which will work closely with the Department of Veteran Affairs to develop AI-driven solutions. The role requires experience in data science and machine learning, as well as the ability to work with healthcare data and government agencies.

Senior Business Analyst

Company: Latitudeinc

Location: USA

Posted Sep 25, 2024

The job posting is looking for a Senior Business Analyst with experience in business and technical process requirements, project management, and leadership. The role requires 5+ years of experience and an active Public Trust.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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