Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Customer Support Specialist

Company: Immersive Labs

Location: USA

Posted Sep 25, 2024

Immersive Labs is a cybersecurity company that offers a SaaS platform to help teams assess and build cyber capabilities. They are looking for a Customer Support Analyst to join their team and provide best-in-class customer service.

Communications Manager - Product & Launches

Company: Airbnb

Location: USA

Posted Sep 25, 2024

Airbnb is hiring a Communications Manager to join the Product and Launch Communications team. The role will support the product communications strategy and specifically our biannual launches with a focus on media relations. The team is responsible for telling the Airbnb story around the world and is looking for someone with 5+ years of relevant experience in a fast-paced collaborative environment.

Data Programmer

Company: Celerion

Location: USA

Posted Sep 25, 2024

Celerion is a company committed to clinical research, offering opportunities to support the development of lifesaving treatments. They are an equal opportunity employer and value integrity, trust, teamwork, and respect.

Staff Data Scientist - Inference

Company: Airbnb

Location: USA

Posted Sep 25, 2024

The text describes a job opening for a Data Scientist in Airbnb's Marketing Technology team. The role involves driving improvement of measurement of brand marketing, developing insights, and optimizing campaigns. The ideal candidate should have strong knowledge of causal inference, Bayesian modeling, and ability to work with multiple stakeholders.

Sales Operations Analyst

Company: Coalition, Inc.

Location: USA

Posted Sep 25, 2024

The role is responsible for managing sales commission processes, requires passion for growth, efficiency, and creative problem-solving. The company offers competitive compensation, flexible PTO, and wellness programs.

Federal Account Manager

Company: Immersive Labs

Location: USA

Posted Sep 25, 2024

Immersive Labs is looking for a Federal Account Manager to join their US team. The company has a vision for cybersecurity that puts people at the center and has secured over $180 million in funding. The role involves working with large FederalDoD accounts, leveraging marketing leads, and attending industry events to educate the market on the value of Immersive Labs' offering.

Senior Database Engineer

Company: Array

Location: USA

Posted Sep 25, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Manager - Financial Operations

Company: HubSpot

Location: USA

Posted Sep 25, 2024

The Senior Manager Financial Operations and Strategic Planning role at HubSpot involves leading a team of Finance Program Managers to drive financial components of strategic objectives, implementing new financial systems and processes, and developing a long-term vision for the Finance Program Management function.

Product Manager - Besu

Company: Consensys

Location: USA

Posted Sep 25, 2024

The text describes Consensys' mission to make Web3 universally easy to use, access, and build on. It highlights the company's commitment to supporting Ethereum development and promoting client diversity. The role of Product Manager for Besu is described, emphasizing the need for strong communication and collaboration skills.

Senior Analyst Strategic Finance & Analytics - Technology

Company: Airbnb

Location: USA

Posted Sep 25, 2024

The job posting is for a Senior Analyst Technology FPampA role at Airbnb, responsible for driving financial strategies and operations within the technology finance division. The role involves working closely with cross-functional partners, building financial models, and analyzing costs. The ideal candidate has a bachelor's degree, 4+ years of experience in FPampA, and excellent communication and problem-solving skills.

Senior Contracts & Legal Manager

Company: Adaptavist

Location: USA

Posted Sep 25, 2024

The Adaptavist Group is a global company that offers flexible work arrangements, unlimited vacation, and a range of benefits. The company is looking for a Senior Contracts and Legal Manager to join their Commercial Operations team.

Solutions Engineer

Company: Onepath

Location: USA

Posted Sep 25, 2024

1Path is a technology company that values integrity, excellence, and teamwork. They offer competitive benefits and development opportunities to their employees. The company is looking for a Solutions Engineer to grow their annual recurring revenue and provide solutions to clients.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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