Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Configuration Management – Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 25, 2024

GDIT is hiring a Configuration Manager to support the EHR modernization program. The job requires 5+ years of experience in configuration management, ITIL V4 Foundation certification, and the ability to obtain an SSBI Level 5 public trust. The company offers a competitive salary range of $114,750 to $155,250, full flex work weeks, and a comprehensive benefits package.

Finance Transformation Senior Analyst

Company: Kraken

Location: USA

Posted Sep 25, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Principal Analytics Engineer

Company: Upstart

Location: USA

Posted Sep 25, 2024

Upstart is a digital-first company that partners with banks and credit unions to provide affordable credit. They are looking for a Data Engineer to formulate a technical vision and roadmap for analytics engineering. The company offers competitive compensation, comprehensive benefits, and a supportive work environment.

Account Manager - Strategic Partnerships

Company: OpenX

Location: USA

Posted Sep 25, 2024

OpenX is a company that focuses on digital advertising and is looking for a highly motivated individual to join their Strategic Partnerships team. The Account Manager will be responsible for ensuring customer success and satisfaction with OpenX's products and contributing to their long-term loyalty.

Contracts Attorney

Company: Synthego

Location: USA

Posted Sep 25, 2024

The position offers an opportunity for a junior attorney to join the legal department at a biotechnology startup. The Contracts Counsel will provide general commercial legal support and work closely with business teams to contribute to the company's financial and operational success.

Member of Product, Transparency (Billing and Revenue Management)

Company: anchorage

Location: USA

Posted Sep 25, 2024

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, and settlement. The company is funded by leading institutions and has offices in several locations.

Senior Product Manager - Security Detection

Company: ExtraHop

Location: USA

Posted Sep 25, 2024

The job posting is for a product management role at ExtraHop, requiring a strong background in security and product management. The role involves building rapport with customers, becoming an expert in the product portfolio, and driving product strategy and roadmaps.

Senior Fullstack Engineer

Company: ClassDojo

Location: USA

Posted Sep 25, 2024

ClassDojo is a company that aims to provide education to every child on Earth. They have built a powerful network for communication and are now using it to give kids the best learning experiences. They are hiring full-stack engineers to help build the systems that will support their rapid growth.

Product Engineer - Enterprise

Company: WorkOS

Location: USA

Posted Sep 25, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are looking for full-stack product engineers to join their team and build tools for developers that unlock equal and accelerated access to the enterprise market.

Staff Software Engineer

Company: Poshtech

Location: USA

Posted Sep 25, 2024

The text describes a job opportunity at Posh, a fast-growing SaaS company, where you'll work on generative AI technologies, lead high-impact projects, and collaborate with passionate engineers. The company offers competitive benefits, professional growth opportunities, and a collaborative culture.

Sr. Fullstack Engineer II - Product

Company: Khan Academy

Location: USA

Posted Sep 25, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide. The role is focused on providing equitable solutions to historically underresourced communities, and the company offers a range of benefits and perks to its employees.

XR Technical Project Manager

Company: Lucid Reality Labs

Location: USA

Posted Sep 25, 2024

The company is looking for a Technical Project Manager to lead XR development projects, with a focus on innovation, technical excellence, and client satisfaction. The role requires experience in project management, software development, and leadership, with a passion for XR technologies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages