Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director (Head of) Business Development

Company: OfferFit

Location: USA

Posted Sep 24, 2024

OfferFit is looking for a Head of Business Development to drive growth and build a team. The role involves setting a clear vision, designing and refining business development processes, and recruiting top talent. The company offers a competitive benefits package, flexible work environment, and opportunities for growth and development.

Senior Software Engineer - Backend

Company: Apollo

Location: USA

Posted Sep 24, 2024

The job posting is for a senior engineer position at Apollo, where you'll work on designing and building core backend microservices, leading projects, and guiding the direction of internal and external products. The company offers competitive market-informed compensation, equity, and benefits.

Data Scientist - Hyperspectral Remote Sensing

Company: KoBold Metals

Location: USA

Posted Sep 24, 2024

KoBold Metals is a company that uses AI and remote sensing technology to accelerate mineral exploration. They are hiring a Data Scientist to help build predictive models and apply scientific computing and statistical methods to transform remote sensing data into actionable insights.

Executive Assistant Business Partner

Company: HackerRank

Location: USA

Posted Sep 24, 2024

HackerRank is a company that helps prestigious logos find and upskill developer talent using its SaaS-based Developer Skills Platform. The company is passionate about its mission to change the world by valuing skills over pedigree. The Executive Assistant Business Partner role is a pivotal part of this mission, requiring someone to support executives, coordinate calendars, and manage projects.

Software Engineer (FHIR)

Company: Nava

Location: USA

Posted Sep 24, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They focus on populations that are the least protected and aim to restore trust between people and public institutions. The company offers a range of benefits and perks to its employees, including competitive pay, generous time off, and a comprehensive employee wellness program.

Staff AI Engineer - Khanmigo Core Platform

Company: Khan Academy

Location: USA

Posted Sep 24, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide. The role is focused on providing equitable solutions to historically underresourced communities, and the company is looking for a talented engineer to join their team.

Senior Sales Compensation Manager

Company: Olo

Location: USA

Posted Sep 24, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for a Senior Sales Compensation Manager to join their Revenue Operations team. The role involves designing and managing compensation plans to align with revenue goals.

Accounts Payable Specialist

Company: Wealthfront

Location: USA

Posted Sep 24, 2024

Wealthfront is seeking an Accounts Payable Specialist to join the finance and accounting team. The job requires 14 years of accounting experience, proficiency in NetSuite, Billcom, and MS Office, and knowledge of US GAAP. The company offers a competitive salary range, benefits, and a dynamic work environment.

Sr. Data Engineer

Company: Craft.co

Location: USA

Posted Sep 24, 2024

Craft is looking for a Senior Data Engineer to join their team. The role involves building data pipelines, extracting and analyzing datasets, and designing software. The company offers a competitive salary, equity, and benefits. Craft is a well-funded technology company with a mission to illuminate the path to global supply chain resilience.

Senior Associate - Business Operations

Company: JustAnswer

Location: USA

Posted Sep 24, 2024

JustAnswer is a company that helps people by connecting them with verified experts. They are looking for a Senior Associate Business Operations to create and implement AI solutions to enhance customer outcomes and drive revenue growth.

Product Marketing Lead

Company: Zowie

Location: USA

Posted Sep 24, 2024

Zowie is a company that uses AI to provide customer care services to ecommerce brands. They are looking for a Product Marketing Lead to help them shape the industry and unlock rapid growth. The company is ambitious, innovative, and unafraid of change.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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