Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Software Engineer

Company: Gemini

Location: USA

Posted Sep 22, 2024

Gemini is a global crypto and Web3 platform that offers a wide range of crypto products and services. The company is committed to building the best credit card products in the industry and is looking for a software engineer to join their team.

Senior Machine Learning Engineer

Company: Concurrency

Location: USA

Posted Sep 22, 2024

Concurrency is a company that embodies innovation and is looking for a Senior Machine Learning Engineer to join their Data and AI team. The company values its employees and provides a positive work environment with flexible schedules, competitive compensation, and comprehensive benefits.

Senior Outreach Lead - Film

Company: Kickstarter PBC

Location: USA

Posted Sep 22, 2024

Kickstarter is seeking a Senior Outreach Lead Film to join their Outreach team. The role involves building relationships with film creators, tracking conversations, and developing educational resources. The ideal candidate has experience in the film community, strong communication skills, and an entrepreneurial spirit.

Senior Business Analyst

Company: Sagent

Location: USA

Posted Sep 22, 2024

Sagent is a company that is transforming the mortgage servicing industry by bringing a modern experience to customers. They are seeking a Business Analyst to join their Product Development team to work on Loss Mitigation strategies. The ideal candidate will have experience with ADO Azure DevOps and expertise in crafting user features and stories.

Senior Technical Success Manager

Company: Imply

Location: USA

Posted Sep 22, 2024

Imply is a company that helps developers build analytics applications with its unique database. The company is on a fast growth trajectory and is looking for a Technical Success Manager to join its team. The role involves owning a portfolio of strategic accounts, providing ad hoc assistance to smaller accounts, and serving as a technical advisor to customers.

Staff Software Engineer

Company: Function Health

Location: USA

Posted Sep 22, 2024

Function Health is a company that aims to empower individuals to take control of their health through its innovative platform. The company is looking for a highly skilled and innovative Staff Software Engineer to join its dynamic team.

Lead Pricing Strategy Analyst

Company: Upwork

Location: USA

Posted Sep 22, 2024

Upwork is a work marketplace that serves companies and talent, with a powerful trust-driven platform. They are looking for an experienced professional to join as Lead Pricing Strategy Analyst to develop and execute long-term pricing strategies.

Senior Salesforce Administrator

Company: Wonolo

Location: USA

Posted Sep 22, 2024

Wonolo is a two-sided job marketplace that serves over 2 million frontline workers, providing them access to flexible and consistent job opportunities across the United States within minutes. The company is well-funded and backed by leading investors, and is committed to diversity, inclusion, equity, and belonging.

Senior Legal Operations Specialist

Company: Fivetran

Location: USA

Posted Sep 22, 2024

Fivetran is a company that provides data pipelines to power the modern data stack for thousands of companies. They are seeking a Legal Operations Specialist to support their Corporate Legal team on various initiatives and programs.

Staff Software Engineer - Ad Serving Platform

Company: Reddit

Location: USA

Posted Sep 22, 2024

The Ads Foundations org is looking for a Staff Software Engineer to lead the design, development, and maintenance of the backend infrastructure serving ads to Reddit users. The role requires technical leadership, mentorship, and problem-solving skills, with experience in large-scale projects, scalability, and performance optimization.

Senior Administrative Business Partner

Company: Twilio

Location: USA

Posted Sep 22, 2024

Twilio is hiring a Senior Administrative Business Partner to support their legal team. The role involves providing calendar support, preparing documents, and managing complex travel arrangements. The company values diversity, equity, and inclusion and offers a range of benefits to its employees.

Data Analyst

Company: Platform Science

Location: USA

Posted Sep 22, 2024

Platform Science is a company that connects everything that moves, founded in 2015. They value diversity, innovation, and teamwork. The company offers various benefits to its employees, including medical insurance, paid vacation, and parental leave.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages