Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Fullstack Python Developer - Billing/Payment Systems

Company: The Motley Fool

Location: USA

Posted Sep 22, 2024

The Motley Fool is looking for a senior-level independent contract role for a Contract HandsOn Software Engineer with experience in payment processing and billing systems. The role requires 5+ years of relevant experience and 40 hours of work per week for roughly one year. The company is committed to diversity, inclusion, and equity and is looking for someone who thrives in a fast-paced environment and is adept with AWS and development in the cloud.

Director - Security Operations

Company: 1Password

Location: USA

Posted Sep 22, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are committed to customer privacy and security, and are looking for an experienced security leader to grow and mature their Security Operations function.

Inside Channel Development Representative

Company: 1Password

Location: USA

Posted Sep 22, 2024

1Password is looking for a Partner Inside Channel Development Manager to join their growing team. The role involves driving revenue growth and expanding market share within the partner network and reseller ecosystem across North America. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Principal Product Marketing Manager - Growth

Company: Apollo

Location: USA

Posted Sep 22, 2024

Apollo is looking for a Principal Product Marketing Manager to lead product-led growth strategies and develop content that supports high-velocity sales. The role requires 4+ years of product marketing experience, strong technical understanding of distributed architectures, and the ability to create content that drives engagement and conversion.

Senior Product Analyst - SEO

Company: Scribd

Location: USA

Posted Sep 22, 2024

The job posting is seeking a Senior Product Analyst to join the business strategy and analytics team. The role involves refining SEO strategies, measuring impacts, and providing actionable insights to stakeholders. The ideal candidate has 3+ years of experience in product analytics, expertise in statistical concepts, and strong communication skills.

Regulatory Compliance Coordinator

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 22, 2024

American Specialty Health Incorporated is seeking an experienced Regulatory Compliance Coordinator to support national regulatory compliance efforts. The role involves conducting research, analysis, and review, preparing filings and reports, and maintaining departmental logs and files.

VP - Product

Company: Splice

Location: USA

Posted Sep 22, 2024

Splice is seeking a dynamic product leader to lead and grow a high-performing team, develop visionary product strategies, and prioritize customer needs. The role requires exceptional track record as a product leader in high-growth and fast-paced environments, experience in building and maturing product teams, and ability to drive cultural transformation.

Senior Product Analyst

Company: HubSpot

Location: USA

Posted Sep 22, 2024

The job description is for a Senior Product Analyst at HubSpot, responsible for analyzing data to inform product decisions and improve customer experience. The role requires strong analytical skills, data literacy, and communication skills. The job offers a competitive salary range of $118,500-$189,600 annually, as well as benefits and perks.

Engineering Manager - Trust Experience

Company: Airbnb

Location: USA

Posted Sep 22, 2024

The job posting is for an Engineering Manager position at Airbnb, responsible for leading a team to build trust and safety features on the platform. The role requires experience in engineering management, software development, and team leadership, with a focus on trust and safety.

UX Researcher

Company: Oddball

Location: USA

Posted Sep 22, 2024

Oddball is hiring a UX Researcher to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The role requires a demonstrated facility with creating and using prototypes, extensive experience with UX research, and ability to think strategically and frame problems in clear approachable language.

Staff Web Engineer - Reservation Management

Company: Airbnb

Location: USA

Posted Sep 22, 2024

Airbnb is looking for an engineering leader to drive the development of key products, including the Reservation Management team. The ideal candidate should have experience with building scalable practices, collaborating with design partners, and mentoring junior engineers.

Senior iOS Engineer - Guest Displays & Platforms

Company: Airbnb

Location: USA

Posted Sep 22, 2024

The job posting is for a Senior Software Engineer in Guest Displays amp Platforms at Airbnb. The role involves driving product projects, working cross-functionally with PMs, Designers, Data Scientists, and other teams. The ideal candidate is passionate about owning and improving the foundation of Airbnb's products and shares the company's values of trust, care, and inclusivity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages