Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

SVP Field Engineering

Company: Invisible Technologies

Location: USA

Posted Sep 22, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They are looking for a SVP Field Engineering to lead their Solutions Engineering and Professional Services teams.

Solutions Architect (Federal)

Company: ExtraHop

Location: USA

Posted Sep 22, 2024

The job posting is for a Solutions Architect at ExtraHop, requiring a background in computer science, engineering, or information technology, with experience in networking, systems administration, and customer-facing positions. The role involves conducting technical and business discovery sessions, analyzing customer data, and developing custom tools and solutions.

Senior Software Developer

Company: Concurrency

Location: USA

Posted Sep 22, 2024

Concurrency is a company that embodies innovation and is looking for a Senior Software Developer to join their Modern Applications team. The role involves working with customers to define their future direction and vision, and bringing a strong technical expertise in custom web development and Azure Cloud solutions.

Principal Product Marketing Manager - Platform

Company: Apollo

Location: USA

Posted Sep 22, 2024

Apollo is looking for an experienced Product Marketing Manager to develop and execute strategies for their platform. The role involves creating platform narratives, driving enterprise pipelines, and influencing product strategy.

Senior Litigation Paralegal

Company: Kraken

Location: USA

Posted Sep 22, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to buy, sell, and trade cryptocurrencies. The company is committed to industry-leading security, crypto education, and world-class client support.

Director - Global Compensation Programs

Company: HubSpot

Location: USA

Posted Sep 22, 2024

HubSpot is looking for a Director of Global Compensation Programs to create a clear job architecture framework, improve skill development, and boost employee retention. The role involves developing and implementing compensation strategies, analyzing data, and communicating with stakeholders.

Executive Director - Bioanalytical Sciences

Company: Vera Therapeutics

Location: USA

Posted Sep 22, 2024

Vera Therapeutics is a biotechnology company focused on developing treatments for serious immunological diseases. They are seeking an Executive Director Bioanalytical Sciences to lead the PK immunogenicity and biomarker assay development and validation function.

Senior Product Manager

Company: Cision

Location: USA

Posted Sep 22, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, employing passionate people in the tech industry. They invest in their employees' training and development, and prioritize their career goals. The company is committed to fostering an inclusive environment and has been recognized for its diversity and inclusion efforts.

Sr. Backend Engineer - Ads Measurement Core

Company: Reddit

Location: USA

Posted Sep 22, 2024

The Ads Measurement Core team is looking for a Senior Backend Engineer to build the next generation of lift study experimentation products. The team is dedicated to enhancing the efficiency and userfriendliness of their advertising platform.

Sales Development Manager

Company: Renaissance

Location: USA

Posted Sep 22, 2024

Renaissance is a global leader in preK-12 education technology, seeking an experienced SDR Manager to join the Development Team. The company is committed to accelerating learning for all children and adults, and offers a range of benefits and opportunities for growth.

Sr. Corporate Strategy Lead - Advertising Strategy

Company: Pinterest

Location: USA

Posted Sep 22, 2024

The role is for a strategic partner to work with senior leadership, analyzing data and driving decision making. The ideal candidate has 8+ years of experience in a fast-paced environment, excellent communication skills, and fluency in SQL.

Product Analyst II (Content)

Company: Scribd

Location: USA

Posted Sep 22, 2024

The job posting is for a Content Product Analyst at Scribd, a subscription company. The role involves working with the product team to develop and execute data-driven experiments, conducting in-depth analysis of user behavior, and providing actionable insights to stakeholders. The job requires a strong analytical background, experience with data visualization tools, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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