Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Content Writer

Company: Maximustribe

Location: USA

Posted Sep 22, 2024

Maximus is a mission-driven consumer health company looking for a Freelance Content Writer with a strong understanding of scientific principles and a passion for men's health topics. The ideal candidate will have experience writing editorial-style content and a solid grasp of SEO best practices.

Machine Learning Implementation Engineer

Company: OfferFit

Location: USA

Posted Sep 22, 2024

OfferFit is looking for a Machine Learning Implementation Engineer to join their team. The role involves collaborating with customers, improving product capabilities, and working closely with the ML pipeline development team. The company offers a competitive benefits package, including remote work options, generous PTO, and a strong culture.

College Admissions Counselor

Company: ConnectPrep

Location: USA

Posted Sep 21, 2024

ConnectPrep is a company that aims to redefine tutoring by using advanced performance metrics and innovative teaching methods. They are looking for college admissions counselors who are driven to see their students succeed and provide a personalized experience for their clients.

Technical Protocol Strategist

Company: Gauntlet

Location: USA

Posted Sep 22, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They continually publish cutting-edge research and are among the most cited institutions in the field. The company is looking for a Technical Protocol Strategist to oversee the success of their key client engagements and business verticals.

Senior Manager, Privacy & Data Governance

Company: FloQast

Location: USA

Posted Sep 22, 2024

FloQast is looking for a Senior Manager of Privacy and Data Governance to join their Compliance team. The role involves managing privacy and data governance programs, working with various teams, and developing data inventory and mapping. The company offers a competitive benefits package and remote work option.

Product Manager

Company: Grafana Labs

Location: USA

Posted Sep 22, 2024

The job posting is for a Product Manager position at Grafana Labs, responsible for developing a vision and strategy for the product domain, collaborating with leadership, and improving sharing and export capabilities. The role requires strong communication skills, technical proficiency, and experience in product management.

Software Engineer - Fullstack

Company: Vesta

Location: USA

Posted Sep 22, 2024

Vesta is a company that aims to modernize the mortgage industry by creating a next-generation system of record. They have raised $55M from top-tier investors and are looking for a product-minded engineer to join their team.

Account Executive

Company: KlearNow.ai

Location: USA

Posted Sep 22, 2024

KlearNowAI is a company that uses AI and ML to digitize and contextualize unstructured trade documents, providing shipment visibility, business intelligence, and advanced analytics for supply chain stakeholders. They aim to futurize global trade and empower people and optimize processes with AI-powered clarity.

Program Manager, Services Delivery

Company: SecurityScorecard

Location: USA

Posted Sep 22, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a strong culture and a commitment to employee engagement. The company is seeking a Program Manager Services Delivery to join its Product organization.

Sr. Manager - People Operations

Company: Apollo.io

Location: USA

Posted Sep 22, 2024

The job description is for a Sr Manager of People Operations at Apolloio, responsible for shaping the employee experience, building scalable processes, and leading a global team. The role requires experience in fast-growing startups, leadership, and HR processes, with a focus on customer obsession and cultural alignment.

Senior Finance Associate

Company: RubiconMD

Location: USA

Posted Sep 22, 2024

RubiconMD is an innovative healthcare company that aims to provide better care at lower costs to providers and patients. They are seeking a Senior Finance Associate to support their accounting function and are looking for a candidate with a strong background in accounting and finance.

Senior Staff Accountant

Company: Unlockhealth

Location: USA

Posted Sep 22, 2024

Unlock Health is a marketing and advertising agency that breaks down walls in healthcare by connecting creative content and strategy to remove the guesswork from growth measured by ROI technology. The company is looking for a Senior Staff Accountant to join their accounting team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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