Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Account Executive; Public Sector

Company: Offensive Security

Location: USA

Posted Sep 21, 2024

OffSec is a leading provider of continuous professional and workforce development training and education for cybersecurity practitioners. The company is looking for an Account Executive to develop and execute a territory plan to drive sales of their market-leading continuous cybersecurity training platform within the US Federal Department of Defense and Intelligence Agencies.

Info Security Engineer II

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 21, 2024

American Specialty Health Incorporated is seeking an Information Security Engineer II to join their Information Security Operations ISO team. The position will improve the security functionality and effectiveness of their Information Technology investments. The job requires a strong experience in IT with a focus on information security, and the ability to interact in a positive and respectful manner.

Principal Product Manager - Expansion

Company: Apollo.io

Location: USA

Posted Sep 21, 2024

Apolloio is seeking a Principal Product Manager to drive user expansion through strategies and initiatives, collaborating with cross-functional teams to maximize customer lifetime value.

Senior Software Engineer - Full-Stack

Company: Curai

Location: USA

Posted Sep 21, 2024

Curai is looking for a Senior Software Engineer to join their Product Engineering team. The team is responsible for building and maintaining patient-facing applications and integrating them with clinical data infrastructure. The ideal candidate will have experience with full-stack development, React, and Python, and will be able to work effectively with a remote team.

Director - Talent Acquisition

Company: Sutherland

Location: USA

Posted Sep 21, 2024

Sutherland is a digital transformation company focused on delivering exceptional experiences for customers and employees. They have a rich history and are optimistic about the benefits of human-machine collaboration. The company is committed to making experiences delightful, instantaneous, relevant, and predictive. They believe in trust and value and have a strong focus on talent acquisition technology.

Senior Product Manager - Consumer

Company: TeamSnap

Location: USA

Posted Sep 21, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are seeking a highly skilled and motivated Senior Product Manager to lead and drive the execution of their B2C product vision.

Senior Platform Engineer

Company: FiscalNote

Location: USA

Posted Sep 21, 2024

The job posting is for a Senior Platform Engineer position at FiscalNote, a company that provides policy and global intelligence. The role involves working with the Core Platform team to pioneer industry-leading technologies and toolsets, and to automate and scale production environments across multiple cloud providers. The ideal candidate is a senior engineer with experience in AWS, Kubernetes, and infrastructure-as-code, and is enthusiastic, self-reliant, and resourceful.

Senior Product Designer - Growth

Company: Apollo.io

Location: USA

Posted Sep 21, 2024

The job posting is looking for a Senior Product Designer to help craft the future of Apollo Product Design. The role involves working with the Product Manager and Engineers to design and iterate on user experiences, and requires a strong understanding of design principles, user research, and collaboration.

Sr. Product Manager

Company: Nextech

Location: USA

Posted Sep 21, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Senior Product Manager to shape the strategic direction of their data-driven products and services. The ideal candidate is passionate about leveraging data to solve complex business challenges and has deep technical expertise.

Senior Finance Analyst - GTM

Company: Twilio

Location: USA

Posted Sep 21, 2024

Twilio is hiring a Senior Finance Analyst to join their team. The role will involve managing financial reports, forecasting, and budgeting. The company values diversity, equity, and inclusion and offers a range of benefits to its employees.

Staff iOS Engineer - Reservation Management & Additional Products

Company: Airbnb

Location: USA

Posted Sep 21, 2024

Airbnb is looking for an engineering leader to join their Reservation Management team. The ideal candidate should have experience with building scalable practices, collaborating with design partners, and developing innovative product experiences.

Cloud Administrator III

Company: Rackspace

Location: USA

Posted Sep 21, 2024

The job posting is for a technical support role at Rackspace, responsible for providing administration for cloud computing platforms, networks, and systems. The role requires 3 years of related experience, proficiency in cloud computing platforms, and certifications in AWS, Azure, GCP, or Openstack.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages