Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Technical Program Manager - Data & Go to Market Systems

Company: brightwheel

Location: USA

Posted Sep 21, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking an experienced Technical Program Manager to drive cross-team technical project velocity and manage complex initiatives.

Sales Executive

Company: Loyal

Location: USA

Posted Sep 21, 2024

Loyal is a digital healthcare platform that is looking for a Sales Executive to help them achieve their mission of improving health by reaching consumers at the right time in their care. The role involves growing the business through customer acquisition, closing new business deals, and fostering new relationships with senior executives and decision makers.

Account Executive, Mid-Market

Company: Apollo.io

Location: USA

Posted Sep 21, 2024

Apolloio is seeking an Account Executive to drive net new customer acquisitions for their MidMarket team. The role involves closing new business opportunities, cultivating expansion revenue growth, and managing the sales process from discovery to finalizing deals.

Compliance Manager

Company: Privia Health

Location: USA

Posted Sep 21, 2024

The job description is for a Compliance Manager at Privia Health, a technology-driven national physician enablement company. The role involves ensuring compliance with state and federal laws and regulations, developing guidance on new and current business initiatives, and assisting in the implementation of the company's compliance program.

Senior Business Operations Manager - Customer Support

Company: Sprout Social

Location: USA

Posted Sep 21, 2024

Sprout Social is looking for a Senior Business Operations Manager to join their Customer Support team. The role involves strategic planning, leadership alignment, special projects, and communication. The ideal candidate is an analytical, detail-oriented, and results-driven operations professional with experience in business operations and customer experience.

Brand Design Lead

Company: Khan Academy

Location: USA

Posted Sep 21, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company is looking for a Brand Design Lead to join their External Relations team, who will be responsible for creating visual assets for marketing and fundraising campaigns.

Support Specialist - Operations

Company: Restaurant365

Location: USA

Posted Sep 21, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is focused on empowering team members and constantly improving to be the best in class. The Support Specialists Operations team is responsible for helping customers with software operations, catering, and manager log functions.

Senior Marketing Events Manager

Company: Renaissance

Location: USA

Posted Sep 21, 2024

Renaissance is a global leader in preK-12 education technology, seeking an experienced Senior Marketing Events Manager to lead event strategy and execution efforts.

Program Manager Privia Care Partners

Company: Privia Health

Location: USA

Posted Sep 21, 2024

The job description is for a Program Manager at Privia Care Partners, responsible for leading cross-functional initiatives to enable practices to transition to value-based care. The role requires expertise in data analysis, programming languages, and healthcare data formats. The salary range is $92,000 to $115,000 per year, with an annual bonus targeted at 15%.

Marketing Campaign Strategist

Company: Sprout Social

Location: USA

Posted Sep 21, 2024

Sprout Social is looking to hire a Marketing Campaign Strategist to join their Marketing team. The role involves creating customer campaigns, webinars, and growth motions to drive expansion, upsell, and cross-sell of existing customers. The company offers a range of benefits, including insurance, flexible paid time off, and ongoing education and development opportunities.

Global Compensation Analyst

Company: JumpCloud

Location: USA

Posted Sep 21, 2024

JumpCloud is a company that offers a unified open directory platform for managing identities, devices, and access. The company is looking for a data analyst to support its global compensation programs and provide analytics and insights to the business.

SAP IBP Architect

Company: iHerb

Location: USA

Posted Sep 21, 2024

The job responsibilities of a Senior SAP IBP architect include leading and designing cutting-edge SAP IBP solutions, collaborating with cross-functional teams, and providing training and support to end-users. The ideal candidate should have extensive expertise in SAP IBP modules and experience in deploying SAP applications.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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