Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Developer Educator - Ecosystem

Company: Twilio

Location: USA

Posted Sep 21, 2024

Twilio is hiring a Developer Educator to develop and execute a comprehensive digital programs curriculum for developers, fostering creativity and driving developer adoption of Twilio's products. The role requires a deep understanding of the developer community and technical knowledge to create engaging and informative content.

Revenue Manager

Company: HubSpot

Location: USA

Posted Sep 21, 2024

HubSpot is a rapidly growing technology company looking for a revenue manager to join their expanding revenue team. The role involves working with key IT contacts to maximize automation of revenue recognition and implementing a new Revenue Recognition system.

Cybersecurity Solutions Architect

Company: Dynamo Technologies

Location: USA

Posted Sep 21, 2024

The job description is for a Cybersecurity Solutions Architect to support the USDA Office of the CIO's Information Security Center. The role is a surge support position that will last approximately 4 months. The duties include attending architecture meetings, coordinating with security focus groups, and creating cybersecurity architecture documentation.

Assessment & Authorization Assessor

Company: Dynamo Technologies

Location: USA

Posted Sep 21, 2024

The job description is for a cybersecurity assessment role with a salary range of $120k-$130k. The job requires a background in cybersecurity, NIST, OMB, DHS, DoD, and FISMA, and experience in business analysis. The company, Dynamo, is an equal opportunity employer.

Senior Data Engineer

Company: Restaurant365

Location: USA

Posted Sep 21, 2024

Restaurant365 is a SaaS company looking for a Senior Data Engineer to join their data warehouse team. The role involves designing and developing data pipelines, partnering with stakeholders, and ensuring data quality and integrity.

Senior Go-to-Market Analyst

Company: AffiniPay

Location: USA

Posted Sep 21, 2024

The job posting is looking for a Senior GotoMarket Analyst to partner with the marketing team in optimizing lead management, building dynamic reporting, and driving operational strategy. The ideal candidate should have experience in connecting various data sources, building dashboards, and providing actionable insights.

Director of Resource Management Office

Company: Bishop Fox

Location: USA

Posted Sep 21, 2024

Bishop Fox is a leading authority in offensive security, seeking an RMO Director to lead strategic resourcing efforts. The company has a culture of excellence and has worked with top global companies, and is now expanding rapidly.

Senior Manager - Field Marketing

Company: Rackspace

Location: USA

Posted Sep 21, 2024

The job posting is for a Senior Manager Field Marketing position in the Public Cloud Business Unit, responsible for leading marketing programs, managing a team, and working closely with sales leaders to achieve pipeline growth targets.

Client Security Partner

Company: Contrast Security

Location: USA

Posted Sep 21, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is recognized for its innovation in Runtime Security and has been named one of the hottest cybersecurity companies in the 2024 Citizens JMP Securities LLC Cyber 66 Report.

Strategic Account Manager

Company: Loyal

Location: USA

Posted Sep 21, 2024

The company is seeking a Strategic Account Manager to work with their largest customers in the healthcare industry. The ideal candidate will have experience in account management, a proven track record of maintaining and growing customer relationships, and a bachelor's degree in a related field.

Business Process Program Manager

Company: Stripe

Location: USA

Posted Sep 21, 2024

The job posting is for a Business Process team member at Stripe, responsible for creating and executing strategies to ensure operational efficiency. The role requires experience in business process analysis, strategy, and operations consulting, as well as program management skills. The team is looking for someone who can partner with cross-functional stakeholders, drive support-centric projects, and optimize support processes.

Senior Technical Product Manager - Platform

Company: Renaissance

Location: USA

Posted Sep 21, 2024

Renaissance is a global leader in preK-12 education technology, offering solutions to help educators personalize learning paths for students. The company is seeking a Senior Product Manager for Platform Interoperability to work on making it easier for students to sign into Renaissance apps and securely share student activity data.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages