Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Product Designer II - Strategic Integrations

Company: HubSpot

Location: USA

Posted Sep 21, 2024

The job posting is describing a Senior Product Designer II role at HubSpot, where the candidate will have a seat at the table, co-own a part of the product, and have autonomy to drive its strategy and vision. The company values strong opinions, clear expectations, and career paths. The role involves designing a connected journey, communicating ideas visually, and contributing to a shared strategy and roadmap.

Principal Data Scientist

Company: Grafana Labs

Location: USA

Posted Sep 21, 2024

The job posting is for a Principal Data Scientist position at Grafana Labs, requiring experience in deploying ML models, coordinating with teams, and establishing standards for data science. The role involves working on projects such as refining time series forecasts, partnering with Data Engineering, and collaborating with other teams.

Cloud Storage Technical Lead

Company: Qarik

Location: USA

Posted Sep 21, 2024

Qarik Group LLC is a technology consulting firm that helps clients solve big business problems by combining senior-level expertise and experience. They are seeking a Cloud Storage Technical Lead engineer to join their dynamic team, focusing on the development of scalable file storage solutions for cloud-based High Performance Computing HPC platforms.

Senior Red Team Consultant

Company: Bishop Fox

Location: USA

Posted Sep 21, 2024

Bishop Fox is a leading authority in offensive security, providing solutions for continuous penetration testing, red teaming, and attack surface management. They are seeking remote US-based hacking professionals to join their team and help build a more secure world.

Director - MSP Partners

Company: Tanium

Location: USA

Posted Sep 21, 2024

Tanium is seeking a Regional Sales Director to develop and expand its Managed Services Provider program in the Eastern MSP partner sales. The role involves identifying, recruiting, and enabling sales campaigns for the Eastern half of North America, working closely with internal teams and stakeholders.

Customer Support Representative

Company: COMPLY

Location: USA

Posted Sep 21, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are looking for a Customer Support Representative to join their dynamic team and provide exceptional customer support.

Consulting Account Executive - Strategic HCLS

Company: Hakkoda

Location: USA

Posted Sep 21, 2024

Hakkoda is a modern data consultancy that empowers data-driven organizations to realize the full value of the Snowflake Data Cloud and AWS platform capabilities. They are looking for curious and creative individuals who want to be part of a fast-paced dynamic environment where everyone's input and efforts are valued.

Senior Technical Product Manager - Ecosystem Integrations

Company: Contrast Security

Location: USA

Posted Sep 21, 2024

The job posting is for a Senior Technical Product Manager to lead ecosystem integrations strategy, develop product roadmap, and collaborate with cross-functional teams. The role requires technical expertise, strategic thinking, and strong communication skills.

Account Manager - Lithuanian

Company: WeLearn

Location: USA

Posted Sep 21, 2024

WeLearn is a startup looking for talented individuals to join their team. The company is passionate about working with content creators and influencers, and offers a unique opportunity to work with top global creators and influencers.

Product Designer

Company: ev.energy

Location: USA

Posted Sep 21, 2024

Evenergy is a company that aims to make electric vehicle charging simpler, greener, and cheaper. They are working with over 30 utilities to optimize EV charging and reduce demand on the grid. The company is looking for a designer to lead the design process for their smart charging solutions.

Revenue Integrity Specialist

Company: Privia Health

Location: USA

Posted Sep 21, 2024

The job description is for a Revenue Integrity Specialist at Privia Health, a technology-driven national physician enablement company. The role involves auditing and processing reimbursement payments, conducting care center audits, and working with operations consultants and management to maximize cash flow.

Senior Technical Designer

Company: Trafilea

Location: USA

Posted Sep 21, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. The company is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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