Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Site Reliability Engineer

Company: Zscaler

Location: USA

Posted Sep 21, 2024

Zscaler is a cloud security company that provides a safe and enjoyable experience for enterprise users. They offer a range of services, including cloud security, and are looking for a Site Reliability Engineer to join their team.

Salesforce & CPQ Architect

Company: Grafana Labs

Location: USA

Posted Sep 21, 2024

The job posting is looking for a Salesforce CPQ Architect to work with a cross-functional team to build the next iteration of the CPQ system. The role requires experience in Salesforce development, CPQ, and integration with financial systems. The job offers a competitive compensation range and benefits.

Insurance Expert

Company: Jane App

Location: USA

Posted Sep 21, 2024

Jane is a remote-first company seeking a US Insurance Expert to join their mission to simplify the lives of healthcare professionals. The role involves leveraging expertise in US Insurance Billing to create educational content, serving as an escalation resource, and conducting office hours to provide dedicated support to customers. The company offers a strong starting annual salary, flexible benefits options, and a commitment to fostering an inclusive and diverse workplace.

Enrollment Coordinator

Company: InterWell Health

Location: USA

Posted Sep 21, 2024

Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They are on a mission to help people and are looking for an Enrollment Coordinator to enroll eligible health plan members into the CKD program.

Account Executive - Banking and Wealth

Company: Plaid

Location: USA

Posted Sep 21, 2024

Plaid is a fintech company that aims to unlock financial freedom for everyone. They are looking for a sales team member to work with leading banks in North America to help them transform their digital and consumer experiences.

Head of Global Accounts

Company: Synthesia

Location: USA

Posted Sep 21, 2024

Synthesia is a company that uses AI to make video production easy for everyone. They are seeking an experienced SaaS Sales leader to join their team and drive revenue growth. The company has a strong culture and offers competitive benefits.

Director - Technical Program Management

Company: Pinterest

Location: USA

Posted Sep 21, 2024

Pinterest is looking for an experienced Director TPM to lead a team and drive successful program execution. The role is critical to Pinterest's growth and requires strong communication and problem-solving skills.

Director of Employee Equity Administration

Company: Veeam Software

Location: USA

Posted Sep 21, 2024

Veeam is a global leader in data protection and ransomware recovery, empowering organizations to achieve radical resilience through data security, recovery, and freedom. The company offers a range of benefits, including unlimited PTO, medical and dental benefits, and professional training and education.

Partner Success Manager

Company: Apartment List

Location: USA

Posted Sep 21, 2024

Apartment List is a company that helps renters find homes they love. They are looking for a Partner Success Manager to join their team, who will work with various teams to drive strategic initiatives forward and deliver meaningful data insights to partners.

Strategic Partnerships Manager

Company: Inworld AI

Location: USA

Posted Sep 21, 2024

The job description is for a Partnership Manager role at Inworld, responsible for ensuring the success of commercial partnerships, collaborating with cross-functional teams, and identifying new partnership opportunities. The ideal candidate has a passion for AI, gaming, and interactive technologies, with 46 years of experience in partner and customer relationship management.

Claims Director - Property

Company: Reserv

Location: USA

Posted Sep 21, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are looking for a Director of Claims to provide strategic leadership and direction to their claims team.

Revenue Enablement Lead

Company: GiveCampus

Location: USA

Posted Sep 21, 2024

GiveCampus is a leading fundraising platform for nonprofit educational institutions, with a mission to advance education quality, affordability, and accessibility. The company has received investments and has grown significantly, with a team of over 90 employees. They are looking for a Head of Revenue Enablement to help their sales team succeed.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages