Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Product Support Engineer (Spanish or Portuguese fluency required)

Company: Workiva

Location: USA

Posted Sep 20, 2024

The Product Support Engineer PSE role at Workiva involves providing technical and product support to customers through various channels, troubleshooting issues, and collaborating with other teams. The job requires a minimum of 2 years of Product Support experience and a Bachelor's degree.

Data Scientist - Fraud & Risk

Company: Wealthfront

Location: USA

Posted Sep 20, 2024

Wealthfront is a company that aims to transform the investment advisory business by providing high-quality investment advice to millions of people. The company is looking for a Data Scientist to join its Fraud and Risk team, which is responsible for safeguarding clients' assets and maintaining a delightful experience for regular clients.

Staff Software Engineer - Site Reliability

Company: Workiva

Location: USA

Posted Sep 20, 2024

Workiva is looking for a Staff Software Engineer to join their Site Reliability team. The role involves leading the charge as the technical mastermind behind one or more essential components of their systems, requiring handson advanced programming experience in modern objectoriented languages. The company offers a competitive salary range, discretionary bonus, restricted stock units, and comprehensive employee benefits package.

DevOps Engineer - Delivery Loop

Company: Webflow

Location: USA

Posted Sep 20, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a DevOps Engineer to join their Delivery Loop Team, with a competitive salary range and benefits.

Manager - Data Strategy & Operations

Company: brightwheel

Location: USA

Posted Sep 20, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They believe in diversity and inclusion, and are seeking a Manager to join their Data Operations team.

Technical Program Manager (Data & Go-To-Market Systems)

Company: brightwheel

Location: USA

Posted Sep 20, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking an experienced Technical Program Manager to drive cross-team technical project velocity and manage complex initiatives.

FP&A Analyst

Company: Newsela

Location: USA

Posted Sep 20, 2024

The FPampA Analyst role involves supporting the FPampA team in building an operational and analytical function, preparing financial reports, and participating in process improvement initiatives. The role requires experience in FPampA, budgeting, and financial analysis, and offers opportunities for growth and exposure to executive leadership.

Deal Desk Analyst

Company: Stripe

Location: USA

Posted Sep 20, 2024

Stripe is looking for a Deal Analyst to focus on the closure of custom and standard commercial deals. The role requires a background in driving custom pricing deals to closure, strong communication skills, and executive presence.

Senior Performance Test Engineer

Company: Unqork

Location: USA

Posted Sep 20, 2024

Unqork is a company that provides an Enterprise App Cloud solution, empowering enterprises to unleash business agility while removing the burden of technical debt. They offer a range of benefits, including unlimited PTO, flexible spending accounts, and a robust DEI program.

Business Central Consultant L3

Company: Pax8

Location: USA

Posted Sep 20, 2024

The Business Central Consultant L3 is a partner-facing role that requires expertise in Dynamics Business Central and Power Platform. The role involves delivering projects, resolving escalation tickets, and improving knowledge of the BC application and Power Platform.

Global VP of Corporate Engagement

Company: Mercy For Animals

Location: USA

Posted Sep 20, 2024

Mercy For Animals is seeking a global vice president of corporate engagement to join their team. The role involves developing and executing a global corporate engagement strategy to reduce suffering for farmed animals. The organization is committed to equity and justice and celebrates authenticity, enabling every team member to shine.

Data Engineer

Company: Found

Location: USA

Posted Sep 20, 2024

Found is building tools to give self-employed people security and peace of mind. They are looking for a Data Engineer to help scale their data infrastructure and support decision-making across the organization.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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