Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Community Manager

Company: 1Password

Location: USA

Posted Sep 21, 2024

1Password is looking for a Community Manager to join their CX Community team. The ideal candidate has experience working cross-functionally, strong communication skills, and an analytical mindset. The role involves developing and executing community program strategies, working with internal teams, and building relationships with members.

Senior Cloud Platform Engineer

Company: Accompany Health

Location: USA

Posted Sep 20, 2024

Accompany Health is a mission-driven organization that provides high-quality care to low-income patients with complex needs. They offer at-home and virtual care, as well as 24/7 support, and partner with innovative payors to deliver evidence-based practice. The company is committed to building long-term relationships with patients and focuses on health outcomes most important to them.

Director of Product - AI Operational Assistants

Company: Qventus

Location: USA

Posted Sep 21, 2024

Qventus is a company that is leading the transformation of healthcare by enabling hospitals to focus on patient care. They use innovative solutions that harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams. The company is looking for a Director of Product to lead a product team in developing Generative AI-powered solutions.

Principal, Finance & Strategy

Company: pilothq

Location: USA

Posted Sep 21, 2024

Pilot is a company that provides financial services to small businesses, and they are looking for a Principal to join their CFO Services team. The role involves working with clients to develop and implement financial strategies, and the ideal candidate will have 10+ years of experience in finance and strategy.

VP of Data Science

Company: SecurityScorecard

Location: USA

Posted Sep 21, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a strong culture and a commitment to employee engagement. The company is seeking a Head of Data Science to lead its data science team and develop its data science capabilities.

Software Engineer

Company: Going

Location: USA

Posted Sep 20, 2024

The job posting is for a Software Engineer Mobile position at Going, a company that helps people travel and experience the world. The role involves building and launching a mobile app, collaborating with product and design teams, and working on cross-functional features. The company offers a competitive salary, remote work environment, and various benefits.

Copywriter

Company: Kruze Consulting

Location: USA

Posted Sep 21, 2024

Kruze Consulting is a boutique CPA firm that provides accounting bookkeeping finance payroll and tax services to over 800 startups backed by top tier venture capital funds. They are looking for a creative and passionate copywriter and marketer with an interest in startup accounting and finance to join their team.

Technical Launch Manager

Company: Glia

Location: USA

Posted Sep 21, 2024

The job posting is for a Technical Launch Manager at Glia, a company that provides technology for customer conversations. The ideal candidate has experience working with CCaaS providers and has a track record of success in implementing new call center solutions. The role involves managing client expectations, serving as a technical consultant, and defining processes and procedures to facilitate better service delivery.

Sr. Technical Writer

Company: ExtraHop

Location: USA

Posted Sep 21, 2024

The job posting is seeking a Senior Technical Writer to create high-quality technical documentation. The role involves working independently to develop accurate and comprehensive documentation, collaborating with cross-functional teams, and maintaining documentation standards. The ideal candidate should have a strong background in technical writing, excellent written and verbal communication skills, and the ability to work in a fast-paced environment.

Sr. Site Reliability Engineer

Company: Vimeo

Location: USA

Posted Sep 20, 2024

The job posting is for a Site Reliability Engineer at Vimeo, requiring experience in software development, high-scalability distributed systems, and cloud infrastructure. The role involves designing, developing, and maintaining platforms and tooling, as well as improving observability and reliability. The company offers a competitive salary range, benefits, and perks.

COE - Analytics Consultant

Company: Aimpoint Digital

Location: USA

Posted Sep 21, 2024

The job posting is for a data analytics consultant position at Aimpoint Digital. The role involves working with clients to deliver ad-hoc and fractional analytics support, leading training and coaching, and creating knowledge base articles. The ideal candidate should have experience in data analysis, data visualization, and business acumen, with strong communication and stakeholder management skills.

Business Development Manager

Company: FLO EV Charging

Location: USA

Posted Sep 21, 2024

FLO is looking for a Business Development Manager to supercharge their sales efforts in the EV industry. The role involves building relationships, driving growth, and leading nationwide efforts. The company offers a competitive salary, benefits, and a dynamic work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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