Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Graduate IT Program - Information Technology - Cybersecurity and Data Science

Company: Adtalem Global Education

Location: USA

Posted Sep 20, 2024

Walden University is a pioneer in student-centered distance education, offering advanced degrees online to professionals. The job is for part-time teaching within the College of Management and Human Potential, with a focus on Information Technology, Cybersecurity, and Data Science.

Director, Analytics

Company: Clover Health

Location: USA

Posted Sep 20, 2024

Counterpart Health is hiring a Director of Analytics to lead their analytics team, focusing on improving patient care and outcomes through data-driven decisions. The ideal candidate will have experience in healthcare data, technical expertise, and a passion for innovative data solutions.

Senior Product Manager - MetaMask Card

Company: Consensys

Location: USA

Posted Sep 20, 2024

The text describes the mission of Consensys to make Web3 universally easy to use, access, and build on. It highlights the importance of blockchain technology and its potential to lay the foundation for a more just and equitable society. The text also mentions the MetaMask Card, a self-custody debit card that allows users to spend crypto as easily as cash.

Software Engineer III - Backend

Company: MyFitnessPal

Location: USA

Posted Sep 20, 2024

MyFitnessPal is looking for a Senior Software Engineer to join their Backend Engineering team. The role involves building APIs, collaborating with peers, and improving existing systems. The company values collaboration, mentorship, and inclusive environments.

Global Director of Program and Project Management

Company: CAI

Location: USA

Posted Sep 20, 2024

CAI is a 100 employee-owned company that provides commissioning, qualification, validation, startup, and project management services to FDA-regulated and other mission-critical industries. The company is committed to living its Foundational Principles, including integrity, serving others, and working for its future.

Staff Data Scientist - Pricing (Algorithm)

Company: Airbnb

Location: USA

Posted Sep 20, 2024

The job posting is for a data scientist position at Airbnb, where you will work on developing next-generation pricing algorithms to improve the Airbnb marketplace for guests and hosts. The role requires advanced degree and 9+ years of relevant industry experience. The company is committed to inclusion and diversity.

Principal Product Manager - MetaMask Swap and Bridge

Company: Consensys

Location: USA

Posted Sep 20, 2024

The text describes the mission of Consensys and MetaMask to make Web3 accessible to everyone, and the role of the product manager for MetaMask Swaps and Bridge to optimize the token conversion experience.

Senior Talent Business Partner Product Marketing - Design and Research

Company: Airbnb

Location: USA

Posted Sep 20, 2024

The job posting is for a Senior Human Resources Business Partner at Airbnb, responsible for preserving and driving the company's amazing culture, working with brilliant individuals and teams, and creating the best team in the world. The role requires a high-energy, thoughtful talent partner with experience in employee engagement, performance management, and coaching, as well as strong communication and relationship-building skills.

Chief Marketing Officer

Company: Myriad360

Location: USA

Posted Sep 20, 2024

The job description is for a Chief Marketing Officer position at Myriad360, a company that values its employees and provides a positive work environment. The role requires a marketing executive with experience in big-picture thinking, tactical execution, and brand evangelism. The company offers a range of benefits, including unlimited paid time off, paid parental leave, and a transparent and inclusive culture.

Director of Implementation

Company: BigHealth

Location: USA

Posted Sep 20, 2024

Big Health is a company that aims to help millions of people achieve good mental health through digital therapeutics. They have developed solutions for insomnia and anxiety, and are working to transform the delivery of healthcare worldwide.

Attorney - Contracts Law

Company: ExtraHop

Location: USA

Posted Sep 20, 2024

The job posting is seeking a Senior Legal Counsel with experience in commercial transactions to support global operations. The role involves providing legal advice, reviewing and drafting agreements, and coordinating with internal and external teams. The job requires a Juris Doctor degree, admission to the bar, and significant experience in negotiating legal-commercial terms.

Technology Enablement - IT Due Diligence / IT M&A PMO - Associate Director

Company: Riveron

Location: USA

Posted Sep 20, 2024

Riveron is looking for a Technical Associate Director to join their Technology Enablement practice. The role involves leading client projects related to IT Diligence and IT MampA PMO, and requires experience in the MampA space, IT due diligence, and transaction environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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