Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Site Reliability Engineer 2

Company: Conversica

Location: USA

Posted Sep 20, 2024

The job posting is for a Site Reliability Engineer on the Conversica team, responsible for implementing resilient production systems, improving team processes, and maintaining high service uptime. The ideal candidate has a strong passion for technology, continuous improvement, and stability, and should be a strong multitasker and a highly collaborative teammate.

Technical Writer

Company: Prophecysimpledatalabs

Location: USA

Posted Sep 19, 2024

Prophecy is a data copilot company that helps Fortune 500 enterprises accelerate AI and analytics by delivering clean, trusted, and timely data. The company is backed by top VCs and investors and is looking for a Senior Technical Writer to develop, refine, and elevate its existing documentation.

AWS Backend Developer

Company: The Motley Fool Inc

Location: USA

Posted Sep 19, 2024

The Motley Fool is looking for a Freelance Backend Developer with strong python skills to work on AI integration initiatives. The role requires a minimum of 5 years of relevant experience and is 100% remote.

Senior Site Reliability Engineer

Company: Zscaler

Location: USA

Posted Sep 19, 2024

Zscaler is a cloud security company that provides a safe and enjoyable experience for enterprise users. They are looking for a Senior Site Reliability Engineer to join their team, with a focus on designing and implementing end-to-end monitoring solutions.

Account Executive - Public Sector

Company: Spare Labs Inc.

Location: USA

Posted Sep 20, 2024

The job posting is for an Account Executive to engage with the public sector market, drive revenue growth, and manage customer relationships. The role requires experience in consultative sales, long sales cycles, and excellent communication skills. The company is committed to creating a diverse and inclusive environment.

Temporary Senior Financial Analyst

Company: Angi

Location: USA

Posted Sep 20, 2024

Angi is a company that is transforming the home services industry by providing a platform for homeowners and service professionals to find and book jobs. They are seeking a Temporary Senior Financial Analyst to lead financial responsibilities for their expanding business lines.

Design Director (UX/UI) for Social Impact Design Agency (F/T Remote)

Company: Constructive

Location: USA

Posted Sep 20, 2024

Constructive is a leading social impact strategy and design firm looking for a Design Director with expertise in UX design, visual design, and people management skills. The role involves managing and mentoring a team of UX and visual designers, collaborating with clients, and contributing to thought leadership.

Director Engineering - Web App Scanning

Company: Tenableinc

Location: USA

Posted Sep 19, 2024

Tenable is a company that provides exposure management solutions to organizations. They are looking for a Director of Engineering to join their team and are committed to promoting equal employment opportunity.

Product Designer II, Trends & Insights

Company: Pinterest

Location: USA

Posted Sep 19, 2024

Pinterest is seeking a Product Designer to join their Measurement and Planning Design Team. The role involves designing intuitive and delightful experiences for Pinterest Trends and Media Planning products. The ideal candidate has a strong portfolio, excellent communication skills, and experience designing for B2B tools.

Lead Technical Support Engineer

Company: Lakeside Software, Inc.

Location: USA

Posted Sep 19, 2024

Lakeside Software provides visibility across digital estates, helping organizations see how to do more with less. The company is committed to diversity and inclusion, and offers a remote work option.

Sales Engineer

Company: Array

Location: USA

Posted Sep 19, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Manager, Product & Platform Innovation - Operational Readiness

Company: Brightspeed

Location: USA

Posted Sep 19, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Senior Manager Product and Platform Innovation Operational Readiness to join their team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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