Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Candidate Experience Specialist

Company: GitLab

Location: USA

Posted Sep 19, 2024

The role of a Candidate Experience Specialist at GitLab involves creating positive experiences for candidates and hiring teams, collaborating with recruiters, and ensuring a seamless onboarding process. The ideal candidate is enthusiastic, able to work in a fast-paced environment, and has excellent communication skills.

Senior Software Engineer - Deployment Infrastructure

Company: Reddit

Location: USA

Posted Sep 19, 2024

The Deployment Infrastructure team is looking to hire a Senior Software Engineer to create robust automated deployment systems. The role involves working with a team to build and deploy software, integrating open source technologies, and providing insight and monitoring around deployment health.

Principal Software Engineer - Big Data Platform

Company: Pinterest

Location: USA

Posted Sep 19, 2024

Pinterest is looking for a principal-level software engineer to lead the development of its data infrastructure, working on big data and MLAI applications, and contributing to the company's technical vision and roadmap.

Senior Security Engineer

Company: Magnet Forensics

Location: USA

Posted Sep 19, 2024

Magnet Forensics is a global leader in digital investigative software, seeking a Senior Security Engineer to join their team. The role involves implementing and maintaining security measures, collaborating with developers, and ensuring the security and integrity of products and customer data.

Analyst, Business Strategy (Partner Strategy & Operations)

Company: Databricks

Location: USA

Posted Sep 19, 2024

The job posting is for a Business Strategy Analyst to support the growth of Partnerships Organization through analytics and business reporting. The role requires strong technical skills, data analysis, and communication skills. The ideal candidate has 2+ years of experience as a Business Analyst at a top-tier technology company.

Senior Analyst

Company: OpenX

Location: USA

Posted Sep 19, 2024

OpenX is seeking a Senior Analyst to join their Revenue Analytics and Operations team. The role involves providing valuable analytics insights and operational support to commercial teams, and requires strong analytical skills, attention to detail, and collaboration.

Senior Revenue Accountant

Company: Olo

Location: USA

Posted Sep 19, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for a Senior Revenue Accountant to join their team, responsible for billing operations, process improvement, and compliance. The company offers a remote-friendly work environment and a competitive compensation package.

Senior Rails Engineer

Company: Oddball

Location: USA

Posted Sep 19, 2024

Oddball is hiring a Senior Rails Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

CHNO - Virtualization & Hardware System Admin

Company: Applied Insight

Location: USA

Posted Sep 19, 2024

Applied Insight is a company that innovates to solve real-world problems, enhancing the ability of federal government customers to preserve national security, deliver justice, and serve the public. They work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with the latest end-to-end cloud infrastructure, big data, and cyber capabilities.

Senior Sales Operations - Program Manager

Company: Apollo

Location: USA

Posted Sep 19, 2024

Apollo is a technology company that supports large GraphQL platforms and is redefining how software is built. They are committed to fostering a work environment where careers can thrive and are looking for a Senior Revenue Operations Program Manager to enhance sales performance and revenue growth.

Software Engineer in Test II

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 19, 2024

American Specialty Health Incorporated is seeking a Software Engineer in Test II to join their growing organization. The company is looking for creative and analytical problem solvers to help improve their products and processes.

Security Engineer

Company: Magnet Forensics

Location: USA

Posted Sep 19, 2024

Magnet Forensics is a global leader in digital investigative software, seeking a Security Engineer to join their team. The role involves implementing and maintaining application security processes, collaborating with developers, and ensuring the security and integrity of products and customer data.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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