Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

GTM Enablement Lead

Company: Dropbox

Location: USA

Posted Sep 19, 2024

The GTM Readiness Enablement Manager will support the sales organization's growth initiatives by developing and executing global GTM readiness plans, collaborating with sales leadership, and implementing initiatives to enhance sales team effectiveness and efficiency.

Sales Solutions Engineer

Company: KlearNow.ai

Location: USA

Posted Sep 19, 2024

KlearNowAI is a cutting-edge technology company seeking a Sales Solutions Engineer to demonstrate the value of their products to potential clients. The role involves performing product demos, providing technical expertise, and assisting in scoping client needs.

Senior Software Engineer - AI Products

Company: Webflow

Location: USA

Posted Sep 19, 2024

Webflow is looking for a Senior Software Engineer to join their Applied AI team to build generative AI-powered features. The company is committed to building an inclusive global team and offers a range of benefits and perks.

Director of New Business

Company: MissionWired

Location: USA

Posted Sep 19, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and tell big stories to raise mission-changing revenue. They are looking for a Director of Business Development to transform ideas into realizations and support their clients and employees.

Principal Content Designer - Design System

Company: HubSpot

Location: USA

Posted Sep 19, 2024

The job posting is for a Principal Content Designer at HubSpot, responsible for designing and developing content for the company's design system. The role involves working closely with the design team to create a seat at the table from Day 1, having autonomy to drive strategy and vision, and receiving clear expectations and feedback. The posting highlights the company's values of transparency, inclusivity, and growth mindset.

Lead Workforce Operations Analyst

Company: Beyondfinance

Location: USA

Posted Sep 19, 2024

Beyond Finance is a company that helps people escape debt and achieve financial freedom. They are looking for new collaborators to join their team and help them grow. The company is proud of their accomplishments and is committed to helping people.

Staff Data Scientist

Company: KoBold Metals

Location: USA

Posted Sep 19, 2024

KoBold Metals is a mineral exploration company using AI to explore for metals needed for a low-carbon economy. They are hiring a Staff Data Scientist to help accelerate their mission.

Senior Software Engineer - Consumer

Company: Veho

Location: USA

Posted Sep 19, 2024

Veho is a growth company that looks for team members to grow with it. They offer a generous ownership package, casual work environment, and a diverse and inclusive culture.

Incident Response Manager

Company: Stripe

Location: USA

Posted Sep 19, 2024

The job posting is for an Incident Response Manager at Stripe, a financial infrastructure platform. The role involves driving incident response and management, leading user-facing incidents, and contributing to process improvements. The ideal candidate has experience in major incident management, technical expertise, and excellent communication skills.

Patient Tech Support Specialist

Company: Privia Health

Location: USA

Posted Sep 19, 2024

The job description is for a Patient Tech Support Specialist at Privia Health, a technology-driven national physician enablement company. The role involves troubleshooting technology issues, answering inbound phone calls, and assisting patients and providers with their healthcare needs.

Community Learning Manager

Company: 1Password

Location: USA

Posted Sep 19, 2024

1Password is looking for a Community Learning Manager to join their Customer Engagement and Learning Community team. The ideal candidate will have experience in customer education and strategy, and be able to create engaging educational courses and programs. The company offers a range of benefits, including health and wellbeing programs, growth and future opportunities, and flexibility and community.

Sr. Site Reliability Engineer (Reliability Enablement)

Company: Xero

Location: USA

Posted Sep 19, 2024

Xero is a beautiful easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. The company's purpose is to make life better for people in small business, their advisors, and communities around the world. The Reliability Enablement team at Xero helps teams deliver a great customer experience through a better understanding of the behavior and operation of their systems.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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