Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

iOS Software Engineer - Host Calendar

Company: Airbnb

Location: USA

Posted Sep 17, 2024

The Host Calendar team is looking for an iOS Engineer to help create tools for Airbnb hosts. The role involves collaborating with cross-functional partners to design and deliver high-quality products on iOS.

Reporter, Tech Brew

Company: Morning Brew

Location: USA

Posted Sep 17, 2024

Tech Brew is a newsletter-based publication that covers the intersection of business and technology. They are looking for a reporter to cover tech strategies, profile important people, and show their audience how high-stakes decisions about new technology get made.

Senior Technical Project Manager - Trading & Market Risk

Company: Kraken

Location: USA

Posted Sep 17, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Data Engineer

Company: Messari

Location: USA

Posted Sep 17, 2024

The job posting is looking for a Data Engineer to join the onchain data team. The role involves working closely with research and engineering teams to drive data modeling efforts and maximize business impact. The responsibilities include end delivering-to-end data products, designing processes, and mentoring junior data analysts.

Business Development Representative

Company: G-P

Location: USA

Posted Sep 17, 2024

The company is seeking a Business Development Representative to join their fast-growing team. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for building relationships. The job involves prospecting, identifying potential clients, and collaborating with the sales team to develop effective strategies.

Sales Enablement GTM Business Partner

Company: Twilio

Location: USA

Posted Sep 17, 2024

Twilio is hiring a Sales Enablement GTM Business Partner to join their team. The role involves customizing and delivering content, contributing to knowledge bases, and providing feedback on enablement programs. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Staff UX Engineer - Gestalt Design System

Company: Pinterest

Location: USA

Posted Sep 17, 2024

The job posting is looking for a Design Technologist/UX Engineer to lead initiatives that empower designers to build modern user experiences. The role requires 7+ years of experience, a growth mindset, and the ability to work with cross-functional teams.

Senior Business Intelligence Analyst

Company: Crowell & Moring

Location: USA

Posted Sep 17, 2024

Crowell amp Moring LLP is an international law firm seeking a Senior Business Intelligence Analyst to transform data into insights and drive firm revenue and profitability. The role involves analyzing complex business challenges, designing business intelligence solutions, and collaborating with cross-functional teams.

Account Executive - Install Base

Company: UpKeep

Location: USA

Posted Sep 17, 2024

The job posting is for an Account Executive position at UpKeep, requiring 3+ years of experience in account management or customer success, with a focus on building relationships, growing customer accounts, and meeting revenue quotas.

Senior Investigator

Company: Twilio

Location: USA

Posted Sep 17, 2024

Twilio is a company that values diversity, equity, and inclusion, and is looking for an Employee Relations Investigations Manager to lead complex investigations and ensure compliance with policies and laws. The role requires strong analytical and communication skills, and experience in employee relations and investigations.

Account Executive - Inside Sales

Company: Edmunds.com

Location: USA

Posted Sep 17, 2024

Edmunds is a company that offers flexibility to work remotely and has a mission to make car buying easier. They have a strong company culture and use cutting-edge technology to achieve their goals. They are looking for a B2B sales pro to join their team and help dealers maximize their program.

Industry Account Executive for National Reconnaissance Office and National Geospatial-Intelligence Agency

Company: Planet

Location: USA

Posted Sep 17, 2024

The National Geospatial Intelligence Agency NGA and National Reconnaissance Office NRO Account Executive will be responsible for account management, sales growth, and customer relationships. The ideal candidate is self-motivated, innovative, and has excellent business acumen.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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