Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Bilingual Spanish Customer Service Representative

Company: Conduent State Healthcare, LLC

Location: USA

Posted Sep 18, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Campus Ambassador

Company: Sanford Health

Location: USA

Posted Sep 18, 2024

Sanford Health is looking for a campus ambassador to promote their mission and values on a college campus. The position involves recruitment and brand awareness efforts, and provides flexibility and freedom to attempt various event planning and marketing ideas.

Network Engineer - Email Gateway Administration

Company: General Dynamics Information Technology

Location: USA

Posted Sep 18, 2024

The job description is for a Network Engineer Email Gateway Administration position at GDIT, a global technology and professional services company. The job requires 5+ years of related experience, a Bachelor's degree in Computer Science or a related field, and relevant certifications. The job involves configuring and maintaining email systems, ensuring email security, and troubleshooting email issues.

Radiology Image Library Associate

Company: Memorial Sloan Kettering Cancer Center

Location: USA

Posted Sep 18, 2024

The job description is for a Radiology Image Library Associate at Memorial Sloan Kettering Cancer Center. The role involves processing digital radiology imaging, handling incoming orders, and providing high-level customer service. The job requires experience in a hospital or healthcare setting, excellent communication skills, and advanced computer knowledge.

Clinical Psychologist

Company: LifeStance Health

Location: USA

Posted Sep 18, 2024

The text is a job posting for Psychologists, offering competitive compensation, flexible work schedules, telemedicine options, generous benefits, a collegial work environment, modern offices, full administrative support, latest technology, strong work-life balance, and seeking fully licensed and experienced professionals.

Fire Sprinkler Sales Manager

Company: Johnson Controls International

Location: USA

Posted Sep 18, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. The company is looking for a sales professional with experience in the Fire Suppression industry to manage and train accounts in the Texas and Oklahoma region.

SAP FICO Test Lead

Company: Cognizant

Location: USA

Posted Sep 18, 2024

Cognizant Technology Solutions is looking for a SAP FICO Test Lead Remote to join their team of IT professionals. The role requires 2+ years of experience in testing methodologies, proficiency in SAP FICO, and strong analytical and problem-solving skills.

Senior Incident Response Analyst

Company: Coalition, Inc.

Location: USA

Posted Sep 18, 2024

The job description is for a Digital Forensics Incident Response (DFIR) Analyst. The role involves conducting IR investigations, fulfilling client requests, and providing strategic recommendations to advance the security posture of organizations. The job requires strong analytical and communication skills, as well as experience with digital forensics, incident response, and network analysis.

Quadient Technical Lead

Company: Cognizant

Location: USA

Posted Sep 18, 2024

The job posting is for a Technical Lead position in Cognizant's Digital Engineering practice, requiring 10-12 years of experience in software development, with a strong background in Property and Casualty Insurance. The role involves leading technical projects, ensuring high-quality deliverables, and contributing to the company's mission of providing innovative solutions in the insurance domain.

Senior SRE Developer

Company: Cognizant

Location: USA

Posted Sep 18, 2024

The job posting is seeking a Senior SRE Developer with experience in developing and working with Dynatrace. The company, Cognizant Digital Engineering, is looking for someone who can work with cross-functional teams to deliver valuable software to clients and their users. The job requires strong expertise in SRE practices, experience with Dynatrace, and excellent collaboration and communication skills.

Senior Manager, Development Engineer - Sustainable Infrastructure

Company: Johnson Controls International

Location: USA

Posted Sep 18, 2024

The job description is for a Senior Manager Development Engineering position at Johnson Controls. The role involves managing project development teams, overseeing project portfolios, and ensuring adherence to company policies and procedures.

Appian Developer

Company: General Dynamics Information Technology

Location: USA

Posted Sep 18, 2024

General Dynamics Information Technology is seeking numerous candidates to fill multiple Appian Developer roles on a new contract to support the Food and Drug Administration. The job involves designing and developing fully automated software delivery pipelines, collaborating with teams, and ensuring project quality.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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