Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Risk Manager - AML Investigations

Company: Mercury

Location: USA

Posted Sep 18, 2024

Mercury is building a complete finance stack for startups, focusing on creating an easy and safe banking experience. The company is taking financial crimes extremely seriously and is looking for a Senior AML Investigations Manager to drive and own the AML domain.

Software Engineer - Financials (Full-Time 18 Month)

Company: Kuali Inc.

Location: USA

Posted Sep 18, 2024

Kuali is a company that builds software solutions for higher education, focusing on decreasing administrative costs and providing a fantastic education to students. They value diversity, inclusion, and remote work, and have been recognized as a top place to work and one of the best startup employers.

Senior Data Engineer

Company: Spokeo

Location: USA

Posted Sep 18, 2024

Spokeo is a people search engine that helps users reconnect with friends and family, and protect against fraud. The company is looking for a Data Engineer to develop and optimize their data technologies.

Operations Manager

Company: Haus

Location: USA

Posted Sep 18, 2024

HausHaus is a decision science platform that helps brands understand how their actions impact their bottom line. The company uses frontier causal inference based econometric models to run experiments and provide insights. Haus is backed by top VCs and has seen a 30x ROI by running experiments and helping brands make more profitable decisions.

Senior Backend Engineer - Core Infrastructure

Company: Webflow

Location: USA

Posted Sep 18, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Backend Engineer to make their core product services more reliable, scalable, and efficient. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and flexible PTO.

Site Reliability Engineer - Trading Technologies

Company: Kraken

Location: USA

Posted Sep 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Django Backend Developer

Company: Spotter

Location: USA

Posted Sep 18, 2024

The job posting is seeking a highly skilled Django Developer with a strong background in data science to join their team. The role involves developing and maintaining complex web applications, integrating machine learning models, and collaborating with cross-functional teams.

Sr. Product Operations - Asset Management

Company: Kraken

Location: USA

Posted Sep 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a range of products and services for experienced traders, institutions, and newcomers. The company is seeking a Sr Operations Associate Asset Listings to join its team, requiring a strong understanding of custody solutions, data analysis, and technical knowledge.

Chief People Officer

Company: Union of Concerned Scientists

Location: USA

Posted Sep 18, 2024

The Union of Concerned Scientists (UCS) is an independent nonprofit organization that uses science to protect the health, safety, and environment. They are seeking a Chief People Officer (CPO) to develop and execute human capital strategy in support of the organization's plan and strategic direction.

Senior Account Executive, Mid Market

Company: Deputy

Location: USA

Posted Sep 18, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are looking for a midmarket Account Executive to join their sales team and help shape the future of hourly employment.

Senior Business Analyst, Asset Management - Battery Storage

Company: Plus Power

Location: USA

Posted Sep 18, 2024

Plus Power is a leading energy storage company that is transforming North American electric grids into cleaner and more versatile critical infrastructure. The company is looking for a Senior Analyst to join its Asset Management Team to support the data and analytics that drive asset management decisions.

Area Sales Executive, Security

Company: PDI Technologies

Location: USA

Posted Sep 18, 2024

PDI Technologies empowers convenience retail and petroleum brands with cutting-edge technology solutions. The company values diversity, integrity, and growth, and offers a well-rounded benefits program.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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