Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Data Scientist, Computer Vision

Company: KoBold Metals

Location: USA

Posted Sep 17, 2024

KoBold Metals is a company that uses AI models for mineral exploration and has made significant discoveries with less capital than the industry average. They are hiring a Computer Vision Scientist to help accelerate their mission.

VP, Product Marketing

Company: Nintex

Location: USA

Posted Sep 17, 2024

Nintex is a company that is transforming the way people work, with a focus on process intelligence and automation. They are committed to fostering a workplace that supports amazing people and values their curiosity, ideas, and enthusiasm. The company is looking for a Vice President of Product Marketing to lead their product positioning, messaging, and sales enablement efforts.

General Manager, Lending

Company: Earnest

Location: USA

Posted Sep 17, 2024

Earnest is a company that aims to make higher education accessible and affordable for everyone. They provide financial support and tools to help people manage their debt and achieve their financial goals. The company values its employees and offers a range of benefits and perks. The role of General Manager, Lending is to drive growth and own all aspects of the business, requiring strong leadership and management skills.

Senior Corporate Counsel

Company: Terraformation

Location: USA

Posted Sep 17, 2024

The job posting is for a Senior Corporate Counsel position at Terraformation, a company that aims to restore the world's forests to help solve climate change. The role involves advising on structuring funding and financing forest projects, performing legal due diligence, and ensuring compliance with laws and regulations.

Director of Cloud Operations

Company: Nexthink

Location: USA

Posted Sep 17, 2024

Nexthink is a company that provides digital employee experience management software, and they are looking for a Director of Cloud SRE Operations to lead the development and launch of their new digital platform for employees.

Customer Support Associate

Company: Anomaly Squared

Location: USA

Posted Sep 17, 2024

Anomaly Squared is a rapidly growing company that offers a fun and laid-back environment for employees to grow professionally and personally. The company is seeking At-Home Contact Center Specialists to work full-time or part-time, with benefits including remote work, training, and a competitive wage.

Strategic Finance Manager

Company: Life360

Location: USA

Posted Sep 17, 2024

Life360 is a company that aims to keep people close to their loved ones through its mobile app and Tile tracking devices. It has a mission-driven culture and values diversity and inclusivity. The company is looking for a Strategic Finance Manager to lead the International Subscription business finance support and serve as the primary business partner for several groups.

Principal Product Manager, Activation

Company: Apollo.io

Location: USA

Posted Sep 17, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with easy access to verified contact data and tools to engage and convert contacts. The company is seeking a Principal Product Manager Activation to drive user activation and product adoption.

Business Development Associate

Company: Affirm

Location: USA

Posted Sep 17, 2024

Affirm is a company that is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is looking for a driven and thoughtful individual to join their team and help change consumer finance for the better.

Channel Account Manager, National Enterprise Partner

Company: Keeper Security, Inc.

Location: USA

Posted Sep 17, 2024

Keeper Security is hiring a Channel Account Manager National Enterprise Partner to join their team. The role requires building pipeline and channel revenue with high-performance partners, and the company offers a range of benefits and a fun and professional work environment.

Recruiting Manager

Company: SnapCare

Location: USA

Posted Sep 17, 2024

The job description is for a Recruiting Manager who will oversee the recruitment process, develop and implement recruitment strategies, and collaborate with department heads to understand staffing needs. The role requires a Bachelor's degree in Business Administration or a related field, minimum 5 years of experience in recruitment, and proficiency in Google Suite and Microsoft Office Suite.

Technical Writer

Company: Red Cell Partners

Location: USA

Posted Sep 17, 2024

Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies. DEFCON AI is a modeling simulation and analysis company providing cutting-edge technology solutions. The Technical Writer role involves creating and maintaining documentation for internal and external audiences.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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