Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Studies Success Project Manager

Company: PicnicHealth

Location: USA

Posted Sep 17, 2024

PicnicHealth is a company that is revolutionizing the life sciences industry by providing a platform for patients to access their medical records and contribute to advancing research. The company has partnered with top biopharma companies and has raised over $100 million in venture capital. The Senior Studies Success Project Manager role is responsible for leading complex projects and ensuring successful delivery across the platform and service offerings.

Senior Software Engineer - Messaging

Company: Reddit

Location: USA

Posted Sep 16, 2024

The Messaging team is looking to hire a Senior Software Engineer to work on infrastructure and software development. The team is working on projects such as promoting event-driven architectures, engineering Kafka as a platform, and automating critical aspects of the event-driven development process.

Full Stack Engineer

Company: Mark43

Location: USA

Posted Sep 17, 2024

Mark43 is a company that empowers communities and governments with new technologies to improve safety and quality of life. They are seeking experienced full-stack software engineers to build cloud-based public safety software. The company values diversity, innovation, and teamwork, and offers competitive compensation and benefits.

Financial Data Analyst

Company: STAT Recovery Services

Location: USA

Posted Sep 17, 2024

STAT Recovery is a recovery management firm that aims to deliver value to suppliers. They are a fast-growing, privately-owned startup with a remote team across 17 states. The company values inclusivity, positivity, and collaboration, and is looking for a Financial Data Analyst to join their Analytics team.

Staff Data Scientist - Ads Experimentation

Company: Reddit

Location: USA

Posted Sep 16, 2024

Reddit is looking for an experienced Staff Data Scientist to partner with product managers, engineers, and data scientists to uplevel the experimentation capabilities of the ads organization. The role involves creating processes, templates, and tools, leading the experimentation council, and exploring new experiment design techniques.

Product Manager, Healthcare AI

Company: Rad AI

Location: USA

Posted Sep 17, 2024

Rad AI is a healthcare AI company that has raised $80+ million to date. They have formed a partnership with Google to collaborate on the future of generative AI and have been recognized as one of the most promising healthcare AI companies. They are seeking a product manager to join their team and drive the development of their flagship product, Rad AI Impressions.

UiPath Developer

Company: General Dynamics Information Technology

Location: USA

Posted Sep 16, 2024

GDIT is seeking a UiPath RPA Developer with process automation experience to join their team supporting the US Department of Energy's Office of the Chief Financial Officers. The role involves designing and implementing automation workflows, testing, and deploying robots, and providing training and support to end-users.

Senior Accountant

Company: Gemini

Location: USA

Posted Sep 17, 2024

Gemini is a global crypto and Web3 platform that offers a wide range of crypto products and services. The company is looking to hire a dynamic accounting senior associate to enhance its monthly close process and support various accounting functions.

Financial Services Senior Strategic Account Executive

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is hiring a Financial Services Senior Strategic Account Executive to lead relationships with enterprise customers and drive sales cycles. The role requires 10+ years of sales experience, expertise in managing quantitative products, and a track record of delivering revenue and gross profit results.

Director - Application and Cloud Security

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is hiring a Director of Application and Cloud Security to lead the development and implementation of an industry-leading product security strategy and roadmap. The role requires experience in application and/or product security, software development, and leadership.

Sr. Financial Analyst

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is looking for a Senior Financial Analyst to join their revenue FPampA team. The role involves creating and maintaining key business metrics, analyzing customer and product usage, and devising analytics to inform investment strategies.

Director of Engineering

Company: Nielsen

Location: USA

Posted Sep 17, 2024

Nielsen is looking for a Director of Engineering to lead the Marketing Cloud business unit. The role requires technical expertise, leadership skills, and experience with cutting-edge technologies. The company offers a comprehensive benefits package and a competitive salary range.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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