Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Inside Sales Representative (Bioanalysis)

Company: Celerion

Location: USA

Posted Sep 14, 2024

Celerion is hiring an Inside Sales Representative to support the growth in their Bioanalytical business. The role involves identifying and pursuing new potential clients, developing strategies for accelerated lead conversion, and facilitating seamless transitions of leads to Business Development Directors.

Senior Visual Designer

Company: Softrams

Location: USA

Posted Sep 14, 2024

Softrams is a digital services firm that provides human-centered solutions and empowers digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a top workplace and have received various awards. The company is looking for a Senior Visual Designer to join their Human Experience team.

Sr. Product Marketing Manager

Company: Lattice

Location: USA

Posted Sep 14, 2024

The job posting is looking for a Senior Product Marketer to join their agile team, driving awareness and adoption of their innovative HR solutions. The role requires adaptability, a hunger to learn, and a willingness to pivot between strategic initiatives and managing deliverables. The company offers a competitive salary, benefits, and a dynamic collaborative environment.

Vice President of Product

Company: 0x

Location: USA

Posted Sep 14, 2024

0x is a company that aims to simplify the process of accessing tokens and liquidity for web3 builders. They have processed over 60M+ transactions and $130B+ in trading volume. The company is seeking a VP of Product to lead their product team and drive the product lifecycle from concept to launch.

Mid Support Engineer

Company: Appsilon

Location: USA

Posted Sep 14, 2024

Appsilon is a software house and consultancy specializing in action support systems and machine learning. They offer a unique company culture and benefits, including flexible remote work, comprehensive sick leave, and professional development budget.

Senior Android Engineer

Company: Fieldwire

Location: USA

Posted Sep 14, 2024

Fieldwire is a construction field management software that is looking for an Android Software Engineer to join their team. The company is obsessed with improving the way teams work together and is building a Field Management Platform dedicated to construction teams. The job requires experience in Android development, Kotlin, and a strong understanding of algorithms and data structures.

Category Manager

Company: Quince

Location: USA

Posted Sep 14, 2024

The job description is for a Category Manager at Quince, requiring strong teamwork and communication skills. The role involves developing and implementing strategic plans, collaborating with teams, and identifying opportunities for growth. The ideal candidate has a strong analytical background, experience in retail or ecommerce, and a proven track record of driving impactful results.

Founding Program Manager

Company: Center For Open Science

Location: USA

Posted Sep 14, 2024

The Center for Open Science is seeking an independent contractor to develop a Metascience Alliance, a community of researchers, advocates, policymakers, funders, entrepreneurs, and others interested in experimentation, evaluation, and innovation on the practice of science. The Alliance aims to improve research quality and accelerate progress by fostering a community of practice, workforce development, and matchmaking.

Technical Carbon Operations Lead

Company: Pachama

Location: USA

Posted Sep 14, 2024

Pachama is looking for a Technical Carbon Operations Lead to develop new forest carbon projects and provide technical support. The role involves executing quantitative and geospatial analysis tasks, leading field data collection efforts, and ensuring compliance with applicable methodologies and validation/verification standards.

CAD Software Sales Executive

Company: Anark

Location: USA

Posted Sep 14, 2024

Anark is looking for a proactive sales executive to join their team. The ideal candidate will have experience in enterprise software sales and a proven track record of incremental career growth. The role involves prospecting, sales development, closing, and account management for Anark's products and solutions.

Customer Care Specialist - Payroll

Company: Lattice

Location: USA

Posted Sep 14, 2024

The role of Customer Care Specialist involves leading the team in resolving escalated issues related to payroll, collaborating with teams across the business, and supporting successful customer outcomes and product decisions.

Senior Channel Sales Manager

Company: SafeBase

Location: USA

Posted Sep 14, 2024

SafeBase is seeking a Senior Channel Sales Manager to lead their channel sales strategy, with key responsibilities including channel strategy development, revenue generation, and program development. The ideal candidate will have a proven track record of building successful channel programs and generating substantial revenue through channel partners.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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