Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Counsel - Global Product & Commercial

Company: Pinterest

Location: USA

Posted Sep 15, 2024

Pinterest is looking for a lawyer to join their small and nimble commercial product legal team. The role involves supporting global monetization products, negotiating strategic partnerships, and providing legal support for ad products. The ideal candidate has 8+ years of experience in a demanding and innovative legal environment, with experience in digital advertising, technology, and data privacy.

Senior Site Reliability Engineer

Company: Webflow

Location: USA

Posted Sep 15, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Site Reliability Engineer to improve the reliability and stability of their customer-facing production infrastructure.

Customer Success Manager - SMB

Company: Deputy

Location: USA

Posted Sep 15, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are looking for a Customer Success Manager to manage the success of their Small Business customers and drive product adoption.

Sr Staff Software Engineer - Trust Engineering, Tools Tech Lead

Company: Pinterest

Location: USA

Posted Sep 15, 2024

The job description is for a Trust Tools Tech Lead at Pinterest, requiring a minimum of 10 years of software engineering experience, with a focus on technical leadership, system architecture, and collaboration with stakeholders.

Enterprise Technical Account Manager

Company: Red Canary

Location: USA

Posted Sep 15, 2024

The job posting is for an Enterprise Technical Account Manager at Red Canary. The role involves working with enterprise customers to implement and utilize Red Canary's products, and requires strong technical skills and experience.

Staff Android Engineer - Host Calendar

Company: Airbnb

Location: USA

Posted Sep 15, 2024

The Host Calendar team is looking for a Senior Android Engineer to help create tools for Airbnb hosts. The role involves collaborating with cross-functional partners to design and deliver high-quality products on Android, and mentoring and coaching other engineers.

Senior Product Marketer - Developer Marketing

Company: HubSpot

Location: USA

Posted Sep 15, 2024

The job posting is for a Product Marketing Manager of Developer Marketing at HubSpot. The role involves release marketing, competitive analysis, feature prioritization, and other product marketing initiatives for developer products. The company is looking for an experienced product marketer with a strong owner's mindset and ability to drive product launches and growth.

Software Developer III – Web Development (React)

Company: Jenzabar

Location: USA

Posted Sep 15, 2024

The job posting is for a software developer position that requires experience in web development, software engineering, and team collaboration. The role involves designing, developing, and debugging software applications, working closely with the team and management, and ensuring architectural consistency. The job also requires experience with SQL and relational databases, as well as knowledge of business logic and software development best practices.

Staff Software Engineer - Incident Management

Company: PagerDuty

Location: USA

Posted Sep 15, 2024

PagerDuty is seeking a Staff Software Engineer to join their Incident Management team. The ideal candidate will have a strong full stack background and experience with distributed systems. The role involves designing, coding, testing, and shipping frontend interfaces, APIs, or backend applications, and working closely with product managers, designers, and other stakeholders.

AS/400 Programmer/Analyst

Company: Capstone Integrated Solutions

Location: USA

Posted Sep 15, 2024

RPE Solutions is looking for a highly skilled AS400 ProgrammerAnalyst to join their technical team. The company is expanding and seeking talented individuals to join their journey. The role involves working with advanced iSeriesAS400 technologies and supporting the mission to deliver top-tier technical solutions to clients.

Pre-Sales Architect - AI/ML

Company: Snowflake

Location: USA

Posted Sep 15, 2024

Snowflake is looking for a Presales Architect to join their Professional Services team. The ideal candidate will have a strong background in data science and cloud architecture, and experience working with customers in a presales or postsales technical role.

Community Platform Manager

Company: 1Password

Location: USA

Posted Sep 15, 2024

1Password is looking for a Community Platform Manager to oversee the development and improvement of their community platform. The ideal candidate has experience in product management, community dynamics, and creating exceptional user experiences. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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