Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director - Growth Marketing

Company: Mattermost

Location: USA

Posted Sep 14, 2024

Mattermost is a secure workflow-centric collaboration platform that serves technology, public sector, national defense, and financial services industries. The company is looking for a Director of Growth Marketing to establish a robust growth strategy and drive demand generation.

Strategic Account Executive

Company: Flex

Location: USA

Posted Sep 14, 2024

Flex is a growth-stage FinTech company that is creating a better rent payment experience. They are hiring Strategic Account Executives to accelerate revenue generation with Property Management Companies across the US.

Principal Product Manager

Company: OpenX

Location: USA

Posted Sep 14, 2024

OpenX is looking for a US-based Principal Product Manager to join their product team. The ideal candidate is a person who takes ownership, dives deep into topics, and thinks independently. The company values include being one team, customer-centric, open book, and evolving fast.

Patient Tech Support Specialist

Company: Privia Health

Location: USA

Posted Sep 14, 2024

The job description is for a Patient Tech Support Specialist at Privia Health, a technology-driven national physician enablement company. The role involves troubleshooting technology issues, answering inbound phone calls, and assisting patients and providers with their healthcare needs.

Senior Growth Marketing Manager

Company: Monarchmoney

Location: USA

Posted Sep 14, 2024

Monarch is a financial management company that has seen rapid organic growth and is seeking a Senior Growth Marketing Manager to join their team. The company is passionate about building a product and brand that customers and employees love, and is well-funded by top venture firms and angel investors.

Member Marketing Manager

Company: LearnLux

Location: USA

Posted Sep 14, 2024

LearnLux is a leading provider of workplace financial wellbeing, offering a product that helps members achieve their personal financial goals. The company is looking for a Member Marketing Manager to work remotely and design strategies to drive adoption and maximize member engagement.

Ad Operations Specialist

Company: StackAdapt

Location: USA

Posted Sep 14, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The Ad Operations Specialist position is an excellent opportunity for candidates interested in learning about programmatic advertising. StackAdapt is a Remote First company that offers a competitive salary, benefits, and a comprehensive mental health care platform.

Recruiting Coordinator

Company: Mixpanel

Location: USA

Posted Sep 14, 2024

Mixpanel is a leader in analytics with over 9000 customers, offering a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.

Care Center Biller

Company: Privia Health

Location: USA

Posted Sep 14, 2024

Privia Health is a technology-driven company that collaborates with medical groups and health systems to optimize physician practices and improve patient experiences. The company is looking for a Coding and Billing Specialist to work with physicians and practice administrators to ensure optimal revenue cycle functionality.

Senior Backend Engineer

Company: Grafana Labs

Location: USA

Posted Sep 14, 2024

Grafana Cloud is looking for Backend Engineers to join their team. The company is remote-first and global, and they value diversity and inclusivity. The role involves working on the Kubernetes monitoring product, contributing to open-source projects, and collaborating with other teams.

Director - Enterprise Sales & Business Development

Company: Bestow

Location: USA

Posted Sep 14, 2024

Bestow is a leading insurance technology platform that aims to increase financial stability for everyone. The company offers a remote and hybrid workplace, competitive salary, and equity to its employees. It is looking for a Director of Enterprise Sales and Business Development to help life insurance carriers grow revenue and improve profitability.

Lead Assigning Editor, Multimedia

Company: NerdWallet

Location: USA

Posted Sep 14, 2024

NerdWallet is seeking a Lead Assigning Editor for the Multimedia Vertical to guide the editorial content strategy, manage a team of producers and content creators, and ensure that each piece of content is tailored to match user needs and channel best practices.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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