Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Software Engineer III - iOS

Company: MyFitnessPal

Location: USA

Posted Sep 14, 2024

The job posting is for a Senior iOS Engineer to join the MyFitnessPal engineering team. The team is responsible for handling Premium subscriptions, and the role requires experience in iOS development, data analysis, and collaboration. The job offers a competitive salary range of $100,000 to $150,000 and a range of employee benefits.

Senior Product Design Manager

Company: HubSpot

Location: USA

Posted Sep 14, 2024

The job posting is for a UX leader at HubSpot, a customer and product-focused company. The role involves partnering with product and engineering leaders to create a shared strategy and vision, establishing product objectives, and driving results for a critical product area. The company values diversity, inclusivity, and psychological safety, and is looking for a leader who shares these values and practices growth mindset.

Manager - Machine Learning Engagement Management

Company: OfferFit

Location: USA

Posted Sep 14, 2024

The Manager ML Engagement Management is a critical role on our growing Implementation team. The job involves owning all phases of the program execution process, designing, configuring, and expanding OfferFit use cases. The ideal candidate should be passionate about technical program delivery, process engineering, and defining strategy. The role also involves building relationships with customer stakeholders and communicating customer needs to OfferFit's product and marketing teams.

Accounting Operations Lead

Company: KoBold Metals

Location: USA

Posted Sep 14, 2024

KoBold Metals is a company that uses AI models and novel sensors to guide mineral exploration. They have made a significant discovery with less capital than the industry average and have a portfolio of over 60 projects. The company is privately held and has investors from various industries. The Accounting Operations Lead role is responsible for full-cycle accounting and reporting for assigned subsidiaries.

Director of Product Management - Microsoft

Company: Tanium

Location: USA

Posted Sep 14, 2024

Tanium is looking for a Director of Product Management to lead the development and business success of their products. The ideal candidate has experience in enterprise software, analytical tools, and strategic product management. The role involves identifying customer needs, establishing requirements for emerging products, and defining strategic direction for products.

Corporate Accounting Manager

Company: KoBold Metals

Location: USA

Posted Sep 14, 2024

KoBold Metals is a company that builds AI models for mineral exploration and deploys them to guide decisions on exploration programs. They have made a significant discovery with less capital than the industry average and have a portfolio of over 60 projects. The company is looking for a Corporate Accounting Manager to ensure accurate reporting of joint venture expenditures and provide support to field exploration teams.

Growth Engineer - AI Systems

Company: Telnyx

Location: USA

Posted Sep 14, 2024

The role involves working on the Revenue Operations team to power the operational backbone, identifying and maintaining automation opportunities, and building scalable processes to drive efficiency in sales and customer success activities.

Finance & Strategy COE Program Manager

Company: Stripe

Location: USA

Posted Sep 14, 2024

The job posting is for a Finance and Strategy team leader to develop and execute a program to identify, move, and improve core FampS work to the COE team. The ideal candidate has extensive process improvement, program management, and collaboration skills.

Senior Data Scientist - Pricing (Inference)

Company: Airbnb

Location: USA

Posted Sep 14, 2024

The job posting is for a data scientist position at Airbnb, where you will work on developing next-gen algorithms to improve the Airbnb marketplace. You will contribute to the development of a pricing guidance system and measure the impact of new pricing features. The role requires strong coding skills, experience with experimentation and observational causal inference, and strong communication skills.

Senior Data Scientist

Company: Cendyn

Location: USA

Posted Sep 14, 2024

The Senior Data Scientist is responsible for understanding business problems, performing data analysis, and providing quantitative solutions. The job requires a strong knowledge of data mining and machine learning techniques, as well as excellent communication skills.

Senior Brand Marketing Manager

Company: HubSpot

Location: USA

Posted Sep 14, 2024

The job posting is for a Senior Brand Marketing Manager at HubSpot. The role involves developing and optimizing full-funnel advertising campaigns, working with external partners, and collaborating with internal teams. The ideal candidate has 8+ years of experience in brand marketing, is passionate about full-funnel advertising, and has a deep understanding of performance marketing.

Legal Counsel - Commercial & Product

Company: DuckDuckGo

Location: USA

Posted Sep 14, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Legal Counsel to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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